Fabric Garden Australia review for Casa Subscriptions App
Nov. 17, 2023
I am looking to replace Recharge and installed Casa Subscriptions. I was not able to get it to work and was not impressed by support - my issue was reported to development - but not fixed within timeframes promised. Nor did they communicate with me to let me know that they had an issue. Regardless of how good this app is - support is critical in the selection of any app. Note that I have moved to Seal Subscriptions and am live on this app.
When a customer came, we needed proper payment information. So, we built a complete system to manually migrate by creating contracts. We should have informed you that we're working in the background, but I have been trying to contact you since that day. I request you to re consider and make this right, and you'll have the migration done in a couple of hours, let alone days. We have migrated several customers from REcharge without any problem at all.
