All reviews

Rating Breakdown

  • 5
    94% (178 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2024

I had a very specific need for my meal delivery company that no other subscription apps were able to help me with. I needed weekly customizations to customers orders. I got an immediate response from customer service when I reached out. We worked together on a solution for my business that was able to help me finalize my website. I highly recommend this subscription app and I'm glad I found them.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

I just had the very best customer service experience! The agent replied to me right away and went above and beyond to help diagnose my problem. Not only that, she took the time to remain on the call and assist me further to ensure my issue was entirely resolved. I highly recommend and am very pleased with the service I received!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Bobby, I appreciate you taking the time to join the call and assisting me in navigating the app. Your support has been incredibly valuable, enhancing my experience and understanding. Thanks for your help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Support for this app has been very responsive and helpful. I really appreciate their willingness to work with me and customize certain aspects of my client's sites. Thank you!

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

I had a phone call with customer support, and he was very helpful and friendly. i have resolved the issue in very quick time

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Bheem was an amazing support while I struggled with setting up my monthly subscription. Patient, kind, understanding and knowledgeable. So thankful for the technical support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Bobby was amazing and very attentive he helped me get my subscription up and running.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Extremely helpful! I have no idea what i am doing and he guided me with ease and very nice about it.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

customer support has been great in dealing with any issues ive had so far, in a very prompt and effective manner. the app itself is straight forward to use, and has several customisable features, making adding subscription options to a website easy.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Customer Service was extremely helpful and willing to jump on a quick video call to solve all of our needs! Highly recommend this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Love the customer service. Fast acting. Subscriptions work perfectly. They made the adjustments that needed to be done. I highly recommend

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

very good helpline and support. no comments on the app as have just started integrating it. thank you purvi.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

We had a conflict with one of Shopify's themes and the Casa plugin. Turns out it was an issue with the theme code and not with Casa at all. Their customer support still helped me sort out the issue, and even edited my theme code to make it work. They went above and beyond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Support is very quick and helpful, whenever I need help they suggest a thorough zoom call, helping answer all my questions.

Store

LuxeMED

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Amazing support! super quick and very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Support helped me immediately with my problem and went above and beyond to solve it. Thank you!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Sam was terrific in setting up the subscription for our live blackworms so that our customers can receive a regular supply of blackworms for their fish.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Excellent, efficient customer service! I'm so impressed with the chat. I spoke with Casa, who was able to quickly solve my issue. Great app, even better customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

My experience with it thus far has been very positive. My biggest heads up is if you change themes you'll need to go back in and reactivate it, even if it was working in previous themes. Customer Support has also been very friendly and helpful resolving any issues that I have had.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Excellent, efficient customer service! I'm so impressed with the chat. I spoke with Bobby, who was able to quickly solve my issue. Great app, even better customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0