Bunny Butt Yoga review for Refersion: Affiliate Marketing

3 / 5

Oct. 3, 2017

My experience was great up until the past month when I was contacted to update my credit card, stating that a charge wasn't going through. Puzzled since funds are available on my card, I responded inquiring about the amount they were wanting to charge - I have a protection that does not allow any charges to go through if I haven't pre-approved them. After two attempts to get my response and two different people responding with simply "update your credit card number" (no response to my actual question), I received an automatic email stating that my account has now been cancelled due to unsuccessful attempts to charge my card. I'm sad with a bad taste in my mouth with how this company went about evading my direct question of the amount they were attempting to charge and simply cancelling my account - it gives the impression they were attempting to charge more than I had agreed on. I'd say the app itself works fine but the people behind it have raised many flags for me and I feel it a duty to share this experience. UPDATE: After receiving a phone call from Shibo, it was explained that the cancellation was an automatic result from a final attempt to charge my card - it wasn't an intentional action. In the end, Emma and Shibo explained that the charges they were attempting to put on my card were the same as my original payments which is all I wanted to confirm in the first place so I could dig deeper on my end. I've cancelled my subscription though I may return as a customer in the future. The app itself works fine for what I was using it for.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

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