Refersion Affiliate Marketing
Affiliate tracking & management purpose-built for ecommerce .
Rating
4.7
feedback
484
chart
#1,489
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
8%
-
Less than a month
33%
-
Less than a year
35%
-
More than a year
23%
Reviews Summary
The reviews for the Refersion Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team members, particularly John, Keith, Eugene, and Andre. Customers appreciate the quick responses, helpful guidance, and proactive support they receive. The platform is described as seamless, straightforward, and user-friendly, making it easy for merchants to set up and manage their affiliate programs. Users also highlight the personalized assistance they received, with team members going above and beyond to address issues and provide solutions. However, there are a few negative reviews mentioning high pricing, lack of intuitive features, and difficulties in using the app.
Highlights
Review RSS Feed
All reviews
May 4, 2026
I was upset about a function that I use to have in the old interface. Rather than just saying sorry they worked with the development team and turned something around in a day.
Thank you for the note, Eco Pea team. I am glad we were able to come to a solution quickly. :D Also, thank you for raising your hand on this particular functionality. Our customers are Refersion experts and your feedback is crucial. We've been rolling out to these changes to new customers for a while now, and the feedback has been great. But, new customers don't always know the difference since they have little context for what was there before. 100% changes can often be disruptive, even if we are confident it is "better." While we may not always able to bring old functionality back (for a variety of reasons...security, privacy, infrastructure, etc.), I am glad we were able to do so here.
April 20, 2026
Of all of the marketing platforms our company works with, Refersion has the best customer service - hands down. They are quick to respond, provide solutions, and easy to work with! Andre has always been a helpful hand for us! It's a great platform for affiliate management, we're glad we've been partnering with Refersion for years now!
Thank you for taking a moment to write this thoughtful review. We aim to overdeliver on every facet of the customer experience - both product and support. We are grateful to be your affiliate tool of choice and are excited to continue supporting your business growth for years to come! -Ryan, CEO
April 17, 2026
Very seamless and straightforward. John has been a great help in getting us set up.
Thanks for taking the time to give John a shoutout! We love hearing how easy everything was to set up and get started. Looking forward to supporting your growth! -Ryan, CEO
March 23, 2026
Keith from Refersion was great!
Thanks for taking a moment to share this. Kudos are coming Keith's way! -Ryan, CEO
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