Refersion Affiliate Marketing
The reviews for the Refersion app are overwhelmingly positive, highlighting the exceptional customer service provided by the team members, especially Keith, John, and Eugene. Customers appreciate the quick responses, efficient problem-solving, and above-and-beyond assistance they receive. The app is praised for being easy to navigate and set up, with users expressing gratitude for the support in setting up their accounts and resolving any issues. However, there are a few negative reviews mentioning high pricing, outdated design, and lack of intuitive features. Some users also expressed dissatisfaction with the contract terms and the difficulty in canceling the service.
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The staff are responsive and helpful, and we appreciate how they support customers. The app is meeting our needs well and is easy to navigate and use.
Thanks for taking the time to share your experience with Refersion. Double thanks for putting your affiliate eggs into the Refersion basket [sorry, I had to] as a customer these past few years. I'm glad you find the app easy to use and the team is providing top notch support. Best of luck as you head into the rest of 2026! We hope you close it out strong! - Ryan, CEO
keith is efficient and solves all my probles with ease
Thanks for taking the time to give Keith a shout out! And thank you for being such a tremendous, long time customer. We know we are just a part of a piece of your marketing mix, but our goal is to make sure we are always an accelerant and never a hurdle. Best of luck for the remainder of the summer and looking forward to seeing how your Q4 goes! Don't hesitate to reach out. - Ryan, CEO
Keith is always awesome with responding quickly and efficiently!
Hi Completing the Puzzle team! It's great to hear that Keith has been an impactful piece to your affiliate marketing efforts. Pun 100% intended. Thank you for sharing! -Ryan, CEO
John and the rest of the team have been really helpful in assisting me to set up my Refersion account the right way. Really excited to get my brand going on this platform!
Hey People of Leisure team! So glad that our team was able to help get things setup. Thanks for calling out John, as well. I love hearing who on the team is making a positive impact with customers, partners and prospects. We'll make sure we throw some kudos his way! I've definitely found that new tools always seem to come with the question of "am I making the best use of this?" We are happy to assist anytime to help map your goals with the tool. Let us know if we can help in any other way. Happy Marketing! -Ryan, CEO
I was upset about a function that I use to have in the old interface. Rather than just saying sorry they worked with the development team and turned something around in a day.
Thank you for the note, Eco Pea team. I am glad we were able to come to a solution quickly. :D Also, thank you for raising your hand on this particular functionality. Our customers are Refersion experts and your feedback is crucial. We've been rolling out to these changes to new customers for a while now, and the feedback has been great. But, new customers don't always know the difference since they have little context for what was there before. 100% changes can often be disruptive, even if we are confident it is "better." While we may not always able to bring old functionality back (for a variety of reasons...security, privacy, infrastructure, etc.), I am glad we were able to do so here.
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