Refersion: Affiliate Marketing
Affiliate Marketing & Tracking Software | Refersion
Rating
4.6
feedback
1,013
chart
#2,784
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
15%
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Less than a year
44%
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More than a year
39%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the exceptional customer support provided by the team members, particularly John, Janice, and Andre. Customers appreciate the quick responses, helpful tips, and dedication to resolving issues promptly. The support team is commended for being friendly, knowledgeable, and going above and beyond to assist users in setting up and optimizing their affiliate programs. However, there are a few negative reviews that mention difficulties in using the app, lack of onboarding support, high fees, and issues with functionality and customer service.
Highlights
Rating Breakdown
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All reviews
July 18, 2024
No Access to Affiliate Marketplace: Refersion does not provide access to an affiliate marketplace. This means that merchants are unable to browse and select potential affiliates directly through the app. Limited Affiliate Profile Visibility: A significant limitation is the inability to view detailed affiliate profiles within the marketplace. When launching an affiliate program, the marketplace primarily attracts coupon sites, and merchants cannot see critical information like social media profiles to assess suitability. Marketplace Saturation with Coupon Sites: The marketplace tends to be dominated by coupon sites, which may not align with every brand's marketing strategy, making it challenging to find high-quality affiliates.
June 11, 2024
Janice has made this process so easy and she is so helpful and so responsive. She has really helped in set up, guidance, and future success! Thank you! Todd
June 7, 2024
John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!
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