Refersion Affiliate Marketing for Shopify

Refersion Affiliate Marketing

Affiliate tracking & management purpose-built for ecommerce .

Rating

4.7

feedback

483

Reviews

chart

#1,471

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    33%
  • Less than a year
    35%
  • More than a year
    23%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the seamless setup process and the exceptional customer service provided by the team members, particularly John, Keith, Eugene, and Andre. Customers appreciate the quick responses, helpful guidance, and above-and-beyond support they received. The app is commended for its user-friendly system and the ability to create reports. However, there are a few negative reviews highlighting concerns about pricing, lack of intuitive features, and difficulties in using the software.

Highlights

Positive customer service and support from team members like John, Keith, Eugene, and Andre
Seamless setup process and user-friendly system
Quick responses and helpful guidance provided by the team
Above-and-beyond support and going the extra mile for customers
Concerns about pricing, lack of intuitive features, and difficulties in using the software

Rating Breakdown

  • 5
    87% (420 ratings)
  • 4
    7% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (478)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2026

I was upset about a function that I use to have in the old interface. Rather than just saying sorry they worked with the development team and turned something around in a day.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the note, Eco Pea team. I am glad we were able to come to a solution quickly. :D Also, thank you for raising your hand on this particular functionality. Our customers are Refersion experts and your feedback is crucial. We've been rolling out to these changes to new customers for a while now, and the feedback has been great. But, new customers don't always know the difference since they have little context for what was there before. 100% changes can often be disruptive, even if we are confident it is "better." While we may not always able to bring old functionality back (for a variety of reasons...security, privacy, infrastructure, etc.), I am glad we were able to do so here.

5 / 5 Share

April 20, 2026

Of all of the marketing platforms our company works with, Refersion has the best customer service - hands down. They are quick to respond, provide solutions, and easy to work with! Andre has always been a helpful hand for us! It's a great platform for affiliate management, we're glad we've been partnering with Refersion for years now!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking a moment to write this thoughtful review. We aim to overdeliver on every facet of the customer experience - both product and support. We are grateful to be your affiliate tool of choice and are excited to continue supporting your business growth for years to come! -Ryan, CEO

5 / 5 Share

April 17, 2026

Very seamless and straightforward. John has been a great help in getting us set up.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to give John a shoutout! We love hearing how easy everything was to set up and get started. Looking forward to supporting your growth! -Ryan, CEO

5 / 5 Share

March 27, 2026

Store

SUYYA

Using app

11 minutes

Total reviews

3

Average rating

5.0

Developer Reply

:D - Ryan, CEO

5 / 5 Share

March 23, 2026

Keith from Refersion was great!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking a moment to share this. Kudos are coming Keith's way! -Ryan, CEO

All reviews

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