Refersion: Affiliate Marketing

April 15, 2022

The app is a great way to manage affiliates and monitor their results. This allows for more strategic affiliate and influencer partnerships moving forward.

March 16, 2022

Refersion is a great option to get starting within an affiliate program, especially if you're doing outreach on your own outside of the platform. It does not have the capabilities to seek out new leads and offer a variety of offers within the marketplace as some other options, but for the price, it's a great building block for brands new the the affiliate space.

Feb. 4, 2022

We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).

Aug. 28, 2020

Onboarding was easy and smooth, Olivier helped me out. He was very communicative and replied to my questions in a timely manner. He also offered an additional meeting for getting familiar with the platform. One thing I would change is I did have 3 different reps email me about setting up the account. It also took a few days to receive the collaborator request and was sent to a different email than given (goes to your store's email not the one you sign in with) so that was a little clunky.

July 6, 2020

App does whats its supposed. Nick helped me and he was very quick and thorough in setting things up. I was unfortunately unable to get sales in the 2 week free trial. I think they should offer 1 month free as it takes time to understand, setup, gather affiliates, etc and to see if it will be worth the cost.

Jan. 8, 2020

I am new here and always have questions about the system, but Emma really helps me quick with great patience. I'd like to say thank you and look forward to the experience with refersion.

May 29, 2019

This app has made managing and recruiting affiliates a breeze. The only reason I didn't give it 5 stars is it doesn't allow for multi-level payouts which would be a nice feature. However, this is a minor concern of mine and I choose it over others for it's amazing customer support. I scheduled a one on one screen share with Emma during the setup and was extremely pleased with her level of dedication to customer satisfaction.

May 23, 2023

I would like to be able to export more data from the API, luckily John and Eugene always help us to get the reports. but I would like to automate those process and get the commission payment status by order/sku from the API.

Nov. 4, 2018

So far so good - has some traffic - best way is to engage your affiliates not just accept anyone and sign up to the marketplace

Sept. 17, 2018

So far so good. Emma did an amazing job with integrating Refersion with my Shopify Store. Thanks so much. Kim

Aug. 7, 2018

We've been using this for the affiliates we work with, and helps us keep track of everything. When we had issues we just emailed support, and Emma was so helpful and prompt.

April 30, 2018

Whilst we didn't have the best of luck with this app, Customer Service were very professional, friendly, and seem to have good intentions towards their customers which is a rare find. The pricing is steep and you will need a good amount of sales a day to make profit if you're using affiliate codes. But the staff and platform seem good.

May 1, 2017

Ran into some issues initially with the App. For whatever reason, it wouldn't track commissions when switching browsers. I did a complete restart and cache/history clear on all browsers, and then my test orders went through. Initially there was a delay in support, but after making contact, they have been very responsive. The only thing it really needs further is to be able to change the Social Media icons for simplicity on the Affiliate's end (If it's not stupid simple, they won't use it we found out), so hopefully they can customize that or enable that option for the near future and I think this will be the best affiliate App available. So far, for it's features and simplicity of integration, it's the best thing going, and the pricing seems pretty fair for what we need.

Dec. 27, 2016

Cool app. All setup. Hope to see the ROI soon. Easy to use. Alex the founder is great help. Looking forward to the software helping us grow.

Oct. 20, 2016

My company sells handmade custom skin care products like facial serums for a wide variety of skin types. In order to reach a wide market we are using affiliate marketing. I was searching for an alternative to Share-A-Sale which has a steep startup cost ($600). This one lets you start off as low as $19/month. I don't like that an affiliate cannot combine an affiliate link with a personalized discount code, but otherwise I am finding it a great solution. Also, the customer service is responsive.

Oct. 14, 2016

We've only begun to use, but the customer service during set-up has been wonderful! Erik was responsive and clear, and did his very best to ensure we got set up smoothly. So far, the dashboard has been easy to use, and the tracking process was relatively easy - syncing to Shopify was seamless and quick.

Oct. 6, 2016

It has the fundamentals of a solid app, but there are many of small changes they could make to dramatically improve the product. Like - you cannot message all affiliates in one go, you have to add them one by one. Or being able to produce a report with all the data, apparently you need to be pay even more a month to be able to access reports that include all data. I think with small changes like these, and speedier support, this has the potential to be the go to app for affiliates.

Sept. 16, 2016

Overall I think Refersion is effective. The set-up was a little tough for me and don't like the payments are only on PayPal. Any affiliate system is only as good as how much you put into it.

Sept. 13, 2016

Love the fact, that I can pay back something to all the people that help and support my shop. Christina Wardrobe By Me

Sept. 10, 2016

So far so good! easy management dashboard admin, app does what promises to do, just a small note! they could improve on their services offering the option to send customised e-mail for the new affiliates as their mail link is very simple and plain artwork. Lets make what is good even better Refersion team! think about that!