Refersion: Affiliate Marketing
Affiliate Marketing & Tracking Software | Refersion
Rating
4.7
feedback
534
chart
#1,768
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April 2, 2024
For the price, I expect a call for set up. The fact that this isn't offered unless you have the enterprise plan is insane. Not to mention 2.5% of sales? Not ideal for high ticket items
Thank you for your feedback. We offer a tiered pricing model so that we are able to accommodate merchants at all levels of their affiliate marketing program, and we’re sorry to hear that the service levels included in your plan were not aligned with your expectations. Our Help Center includes a robust offering of onboarding resources that are available across all plan levels, including video content, strategy guides, and a live Q&A session held every Friday. Should you decide to give this another try in the future, please reach out to us via helpme@refersion.com and we’ll be happy to discuss your account and arm you with the appropriate resources for your program’s needs.
Jan. 13, 2020
Support is great, they are very responsive on the chat and Andre has provided thorough information that has solved my questions each time.
Oct. 16, 2016
Easy to install and set up. Will update with more/less stars after I have used it for a few weeks.
Jan. 4, 2019
So far, so good! Shibo has been amazing at helping me get up and running. It's pretty self explanatory too. I tried Leaddyno but it was a real headache. So far I'm loving it! +++++++++++++++++++++++++++++++++++++ I'm updating my review. After using this program for a couple of years, I'm finding that the platform isn't intuitive anymore, there is only online support during "banking hours" and reports are not very robust. While it's not horrible, it's not as easy to use as I would like, being a busy store owner. so I'm going to be looking for a new one.
July 27, 2016
Customer service is excellent and the concept is great. Our advice is to think very carefully before committing to any affiliates app because once your affiliates are all signed up then you don't want to stuff them around by changing to a different app. We very quickly moved to having to pay $27 a month for our affiliate program with Refersion once we had a number signed up but we were not yet generating any income from the affiliates program. This is a big commitment for a new company so for us the jury is still out on this app.
May 10, 2015
I like that they don't charge money until you start to have some success with the app. I don't like that the website and the interface look obsolete. I also don't like that I send a question via email and never got an answer. And finally, I don't like that they don't have multilingual support or at least a way for me to manually translate the subscription form for potential affiliates, as well as their dashboard for reports.