No Fail 2 0 Radical Womens Fitness review for Refersion: Affiliate Marketing

1 / 5

July 10, 2018

Underwhelmed and unimpressed. Two days for test purchases to show up in the dashboard when they say it should be an hour at most. Lackluster and flip responses to support requests. On the getting started webinar (where the leader seemed distracted, confused and took such long pauses between thoughts we thought the screen had froze except for the loud background noise) -- he had no insights or help to offer participants in the Q&A. Moreover, he began answering questions and then immediately lost his train of thought every time a new one popped up in the chat field. Just really unprofessional at every step of this process. When participants asked about similar problems they were having he said their order volume (or something to that effect) was slowing down their product. Again, very blasé and not very confidence inducing. I'd been waiting for this product to work as I have several influencers in multiple countries and time zones wanting to be affiliates. I went to upgrade after realizing they force you to in order to be able to create a coupon code. I agreed to the upgrade price but when I go to use it, it says I still need to upgrade and round and round in circles. The support response was that it sometimes takes a while and "sorry." If you're in a hurry to get your affiliate program up and running, you will be disappointed here. I am an affiliate for another company that also uses Refersion and it's been a headache (missing referral links in dashboard, etc) from that perspective, too. They also need to cutback on the constant canned emails if the live support and product is so incredibly lackluster. I'll submit another review if this actually works without so much lag time for set up.

Using app

18 days

Total reviews

3

Average rating

3.7

Refersion: Affiliate Marketing for Shopify
Refersion: Affiliate Marketing
4.7 star
1,025 reviews

Affiliate Marketing & Tracking Software | Refersion

Shopify App Store