All reviews

Rating Breakdown

  • 5
    83% (35 ratings)
  • 4
    7% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    5% (2 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 31, 2020

Awesome app! Straightforward to use & customise to your own branding, as well as to track trees planted etc. We couldn’t believe it was this easy to introduce tree-planting with our customer orders (making it a no-brainier in my opinion!). Fast & friendly support is an added bonus

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2020

This app is great! It is so straightforward to use, making it very easy for our customers to make donations. Support email replies always within a day and super helpful.

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 21, 2020

The app is pretty seamless. Would love to have a tree counter to embed on a dedicated charity page and helps to have a counter in checkout to show how others contributed!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

April 18, 2020

Amazing way of helping the environment. We really love this app and we are really committed to its mission.

Using app

12 months

Total reviews

6

Average rating

3.7

4 / 5 Share

April 5, 2020

Thank you for the cooperation, amazing work and nice feature from One Tree Planted! Together we can save the world.

Store

KX

Using app

26 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2020

Super cool! I love the fact that my customers can plant a tree while shopping on my sustainable shop! Super easy and the widget is cool too! #Savetheplanet & #plantatree

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2020

Works very good. Have been using the app for a few months now and our customers are very happy to be able to easily plant a tree

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2020

I really like this app. It's amazing that my customers can donate trees easily. It really brings great value to your store and works out of the box!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

A great app if you're looking to play your part for the environment (which you should) - plugs in very easily and quickly to your online store, has a clean UI and the support is outstanding!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

This is a great app, simple to install and set up. Their support is quick and responsive, Paul was great and helped us with a couple of details. A positive way to support the environment!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Flawless Integration. Smooth and quick response. Please add this app and give customers an option to plant a tree with 'One tree Planted'. They'll send you images and content you can use on your website which will improve your website's credibility. More than that, the world needs it after what is happening. Please add this !! If your currency is not there, just write to them they'll add it in no time. It happened with us. P.S. Paul, thank you for the help.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

I think everyone must install this app. If we can help this way we must do it. Also the customer service is fast and really helpful. Thank you Paul for your help and thanks for the developers for made this app.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

I really like the idea behind this app. It creates awareness for my customers that the environment needs our help by planting trees worldwide. Thank you for giving us a chance to be part of this!

Using app

3 months

Total reviews

6

Average rating

5.0

2 / 5 Share

Dec. 24, 2019

I added the app to our website and have since sold 50+ trees, however unsure whether the ‘order’ has been received by One Tree Planted. I have tried to reach out to the organisation with little response. Obviously the concept is sounds however their follow up and action is lacking behind. I find the map on their website slightly misleading, I would like to have more traceability on their direct action rather than highlighting other charities work as if it was all their own. Secondly, I would have liked our generous customers to be offered a Tree Certificate’ for their donation. We have yet to receive our first invoice but we have taken the decision to remove the app until we have a response from the developer.

Using app

22 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, I'm Paul from the App Support Team. I'm sorry to see that you did not have the right experience with our application. Our App Support team usually responds to user inquiries under 1 hour but our main site (onetreeplanted.org) support team may respond in a little bit longer than expected. As I see your concerns are not app related and I'll personally forward them to our Ecosystem Manager and will follow up. At One Tree Planted, our goal is to help every Shopify store owner, regardless of their region, to support our environment. We try to do our best to make sure that our app is smoothly working. If you have issues with the functionality of our app, please don't hesitate to forward your requirements with additional details about how we can work together to give you the best experience. Looking forward to hearing from you. Best wishes, Paul

5 / 5 Share

Nov. 20, 2019

I find this app to be a really good way to help the environment and connect with customers who also care. Your brand will be backing positive change and that is something your customers will value. I will advice you to contact customer support if the app doesn't troubleshoot properly the first time. They are really helpful and this app has made a great difference to my store!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2019

Great app, very happy. It is easy to use for you and for the customer, and customer service team is just fantastic. What a great way to join a good cause.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

So far so good with this app. The support has been attentive and I love the fact that my customers at www.oldschoolfootball.co.uk can in some way offset their retro football clothing purchase by planting a tree. I plan to offer tree planting instead of discounts at some point too. Thanks One Tree Planted :)

Using app

Over 2 years

Total reviews

5

Average rating

4.6

3 / 5 Share

Sept. 24, 2019

I love the idea behind this app but I don't like the fact I can't turn the widget and/or pop up off, ideally I would just like to have one or the other. I will give it a try for while though and see how it goes.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 29, 2019

I just installed this app last night and added the great work they are doing to my site. Not only that i made a sale and planted a tree for a $1 how cool is that. The developer i believe is tweaking some suggestions but so far very pleased with their communication to improve on app and help us in efforts to spread the word and make the app a great success give it a try. if you wish to see how i incorporated one tree planted view woodwatches24.com

Store

©

Using app

About 1 month

2 / 5 Share

Oct. 27, 2018

I like the idea of this app, but it needs work. I hate pops ups, so I will never use that option, it annoys customers. The issue for me is with the widget. It should only display in the cart, it shouldn't show permanently on the site. I also need to be able to alter the height of the part that pops out of the widget, as on mobile it cuts off the second button and you have to scroll to see it. It would also be nice to have the widget appear at the top rather than the bottom but that's only because it sits under my live chat icon at the bottom and you can't read it. I'll edit my review if these are fixed.

Using app

4 months

Total reviews

5

Average rating

3.6