Refundid: Returns Portal for Shopify

Refundid: Returns Portal

Providing your customers with a faster refund experience

Developer
View on App Store

Rating

5.0

feedback

5

Reviews

chart

#4,922

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    40%
  • More than a year
    40%

Reviews Summary

Refundid is highly praised by ecommerce merchants for its seamless integration, intuitive interface, and ability to offer instant refunds to customers. The app has been described as a game-changer, enhancing customer satisfaction, trust, and simplifying the return process. Users appreciate the user-friendly portal, quick tech support, and the overall positive impact on their business. Refundid is recommended for any business looking to improve customer experience and streamline return processes.

Highlights

Seamless integration and intuitive interface
Instant refunds and customer satisfaction
User-friendly portal and tech support
Positive impact on business
Recommendation for improving customer experience

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 4, 2024

Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

We've used several return platforms in the past and Refundid is definitely the best so far! Customers love that they can receive instant refunds and then repurchase straight away, it creates a seamless customer experience. Working with refundid has also been a breeze, the integration is straightforward to use, and their customer support is quick and helpful. I would highly recommend Refundid to anyone with an eCommerce store.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 30, 2024

We've been running with Refundid for several months now, and we believe it enhances our customer service offer. Tech support has been quick when needed, and the admin portal is quite simple to use. We definitely recommend giving Refundid a go and see how it works for you, too.

Using app

11 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 14, 2021

Setting up the app was a breeze with speedy & helpful advice of the team at Refundid. We love the idea of making returns easy for customers to receive an instant refund, get help with return shipping labels and peace of mind with tracking. The backend review system allows merchants to approve/deny the return with every risk and customer follow-up helped by Refundid. Would highly recommend Refundid for their timeliness and execution of a desirable concept!

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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