All reviews

Rating Breakdown

  • 5
    100% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (9)
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5 / 5 Share

Sept. 5, 2025

this is a great App, the support is very good and support emails are answered quickly. It really makes the return process easier and better for customers to get an instant exchange, especially for fashion or swimwear brands. Highly recommend.

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Refundid has been a true game-changer for our business. The platform is simple, intuitive, and provides a smooth experience for both us and our customers. Instant refunds mean our customers don’t have to wait around - they can shop again straight away while their return is on the way back to us. Plus, the trackable return labels and easy-to-use portal make the whole process stress-free.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2025

Amazing product with an awesome support team. Super easy implementation and it has helped us improve our return process dramatically. It not only makes the process easier for our customers but it is so much easier for us. I highly recommend it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2024

Refundid has been hugely impactful for our business over the past few years. If you are seeking an affordable returns solution that can automate the returns process for you and your customers, PLUS the ability to offer instant refunds to your customers.. this is the app for you. Joel and the support team are incredible and will see you set up seamlessly in no time. They constantly release new features and are a far better-priced solution than other returns platforms with lesser features. If returns are part of your business, Refundid should be too.

Using app

Over 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

March 4, 2024

Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

We've used several return platforms in the past and Refundid is definitely the best so far! Customers love that they can receive instant refunds and then repurchase straight away, it creates a seamless customer experience. Working with refundid has also been a breeze, the integration is straightforward to use, and their customer support is quick and helpful. I would highly recommend Refundid to anyone with an eCommerce store.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 30, 2024

We've been running with Refundid for several months now, and we believe it enhances our customer service offer. Tech support has been quick when needed, and the admin portal is quite simple to use. We definitely recommend giving Refundid a go and see how it works for you, too.

Using app

11 months

Total reviews

13

Average rating

4.9