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Doest Work didnt get the App in Theme Editor
Well, it is hard to give a review for this app. I had some issues installing it and some questions. I am sure this was nothing major and just needed a bit of support. I contacted support through the shopify app store page, the one you are on now. I also contacted support through email. It has been 5 days and 2 follow up emails later and I still have not heard back. So what I can do a full review on is the level of support that you will get if you need help with this app. This company seems to not care very much about support. I do not recommend. if their support is this bad, I would assume the app is the same. It is a shame as I really wanted to try this app on all my pages.
We have given you support but your email servers do not allow many things inside a standard email and so it continually bounces. Please fix your email servers then we can reply to you.
"There was a problem loading this app Please try opening or installing the app again."
We are happy to resolve any issue you have on this app if you reach out. We have been supporting it for over 7 years.
Reach out them but have yet receive a response. It’s been 5+ days. Sad that I cannot even get a response saying we are backed up.
We are sorry for the delayed response. The app migrated server which also caused support requests to temporarily be overlooked. All is well now.
The app didn’t work. They asked for permission to access, but Never login. Sent them multiple emails asking for the updates but didn’t receive response. That’s so bad attitude. It has been about 2 weeks but the issue haven’t been fixed. I’ll update this review if they contact me.
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