Gucci Kids review for Releasit COD Form & Upsells

Hello there, My name is Mehmed, and I’m the Tech Support App Lead at Releasit. I’m truly sorry to hear about the experience you’ve had. I completely understand how upsetting it can be when an app you rely on behaves inconsistently, and I’m sorry that this has caused you frustration on multiple occasions. You deserve a stable, reliable solution — and a support team that helps you feel heard and supported. I also want to sincerely apologize if at any point our team made you feel that your concerns were being dismissed. That is never our intention. We take every report seriously, and we genuinely try to investigate each case thoroughly so we can provide a clear explanation or a fix as quickly as possible. If we failed to communicate that properly, I’m truly sorry. Regarding the glitches you mentioned, I would really appreciate the opportunity to look into them in detail. Sudden issues can sometimes be caused by external changes or interactions with other apps, but regardless of the cause, our responsibility is to help you resolve them — not to deny them or leave you feeling unsupported. As for your comment about reviews, I want to assure you that all our reviews come from real merchants using our app. We do not buy or incentivize reviews of any kind. Still, I understand why you might feel this way when your experience has been so frustrating, and I’m sorry that we haven’t earned your trust. If you are willing, I would really like to take a closer look at the specific issues you’re facing so we can work on providing a stable solution. Please feel free to reach out through email or our chat support at any moment — I will personally make sure your concerns are handled with priority. Thank you for sharing your honest feedback. Although it’s difficult to hear, it is truly appreciated, and it helps us understand where we need to improve. Kind regards, Mehmed Tech Support App Lead Releasit