Releasit COD Form & Upsells

The reviews are overwhelmingly positive, with many merchants praising the app for making COD order management easier, improving conversions, and offering useful features like customizable forms, upsells, tracking, and integrations. A major strength repeatedly mentioned is the support team: users describe them as fast, responsive, patient, friendly, and effective at solving issues, often 24/7 and in multiple languages. Several reviewers also say the app is reliable, easy to configure, and helpful for scaling their business. The main negative feedback is limited but important: a few users report poor customer service experiences, slow or inconsistent responses, and difficulty getting help when something breaks. Some mention bugs or version changes that caused form issues or prevented checkout completion, and a couple of reviews note that the app could improve with more analytics or better support consistency. Overall, the sentiment is strongly favorable, with the app’s support quality and COD functionality standing out as the biggest positives, while occasional technical issues and support inconsistency are the main drawbacks.