All reviews

Rating Breakdown

  • 5
    90% (2,303 ratings)
  • 4
    4% (99 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (55 ratings)

Reviews with Text

  • 74% (1,826)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 29, 2026

The app is malfunctioning and it breaks the whole cart and add to cart, the support is answering but the fix is taking more than 2 weeks right now.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry for the experience you had. This issue is related to a custom theme compatibility, which can affect how the app interacts with the cart. Our support team has been assisting you, and we are actively working on a fix. The fix is currently in progress and will be released soon. We will inform you as soon as it is live. Thank you for your patience and for reporting this issue. Your feedback helps us improve the app. Carlos CEO, Releasit

1 / 5 Share

Jan. 16, 2026

L’application ne déclare pas les commandes. J’ai dépensé 200$ en publicités et aucune commande n’apparaît

Using app

About 2 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 13, 2026

Worst, no support. they will have issue on their side and will be just sitting without intimating customer. Good product, wrong team.

Using app

About 1 month

Total reviews

3

Average rating

2.3

1 / 5 Share

Jan. 9, 2026

Its a scam! Hello, this is important! Me and others are having problems with the platform ECOMDROP that are also announced here in releaseit. Its been 10 days that I havent been able to contact, via whatsapp or email and around 30-40 days trying to withdraw my payments, I have ~2.000$ there, also, one of the platform admin stopped responding on whatsapp also,.. everything is suspicious, but the platform still operating 100% of deliveries and dashboard, being able to confirm orders, ship, etc... and the shippings are getting deliveried, so, there is people working there, they just dont want to answer us!!! please, help me, and you probably need to pass this to your supervisor since releaseit is partnered with them. Es una estafa!!! Hola, ¡esto es importante! Otros y yo estamos teniendo problemas con la plataforma ECOMDROP, que también se anuncian aquí en releaseit. Llevo 10 días sin poder contactar por WhatsApp ni correo electrónico, y entre 30 y 40 días intentando retirar mis pagos. Tengo unos 2000 $ allí. Además, uno de los administradores de la plataforma dejó de responder por WhatsApp... todo es sospechoso, pero la plataforma sigue funcionando al 100% con las entregas y el panel de control, pudiendo confirmar pedidos, enviar, etc., y los envíos se están realizando. Por lo tanto, hay gente trabajando allí que simplemente no quiere respondernos. Por favor, ayúdenme. Probablemente deban pasarle esto a su supervisor, ya que releaseit está asociado con ellos.

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 31, 2025

It’s a great app, but i still don’t recommend it for Algerians because of the incorrect wilaya (province) numbers, which cause confusion for customers when choosing their wilayas, even though I contacted support and explained the issue to them, they stopped at telling me that i could create a custom wilaya list without the ability to set delivery prices for each wilaya, a solution worse than the problem itself

Using app

About 3 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 26, 2025

This plugin gets disconnect automatically and they do not even store orders anywhere in the system. So do not install this plugin if you do keep checking your dashboard

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 26, 2025

App stopped working and lost many order, because customer wasn't able to complete order. They ask me to reinstall, which make me subscribe to their plan again.

Store

MENTECH

Using app

6 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 25, 2025

Since December 23rd, this application has experienced issues where customers cannot place orders, and the app management interface cannot be opened. As a last resort, I had to uninstall it. When I reinstalled it yesterday, the paid plan was no longer active and reverted to the free plan. Despite reaching out to the official support team, I have not received any response. Additionally, since the uninstallation, my Facebook pixel tracking has been malfunctioning and failing to provide accurate data. I have now discontinued the use of Releasit COD Form.

Store

Wisia

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

me hicieron perder 500 dolares en publicidad porque dejo de funcionar la app

Using app

Over 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 24, 2025

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

down for 3 days now

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

this bad of working in cod relesait

Store

BAYTIGO

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

We experienced multiple outages on two Shopify stores using Releasit COD Form. The app went down during live ad campaigns, preventing customers from completing orders. After following support’s advice to uninstall and reinstall, the app failed again shortly after, causing additional ad spend and revenue losses. There was no prior outage notification, which made it impossible to pause ads in time. Support was responsive and polite, but for a checkout-critical app, reliability and real-time incident alerts are essential. If you’re running ads, make sure you have a backup checkout solution.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

Service outage lasting over 24 hours and still ongoing. No updates, no status notifications, no communication at all. Unacceptable reliability for a COD form app.

Using app

8 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

el formulario no funciona me hicieron perder mucho dinero deverdad y cuandoel formulario deja de funcionar tampoco avisan a nadie y la campañas siguen gastando

Store

SENZAA

Using app

3 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 24, 2025

ME HAN HECHO PERDER 300 euros!!!! La aplicacion dio un falo ayer y no registra ventas por lo que todo el dinero invertido ayer en publicidad se ha ido a la basura!!! Y seguro que no me devuelven una parte, ni me compensan de ninguna manera. Ahora para cobrar son rapidisimos. Es mucho mas segura la app: EasySell COD Form, y me voy a ella a no ser que me compensen como minimo esa cantidad. HORRIBLE APP!!!! Sigue inactiva, me sale: ApolloError Response not successful: Received status code 500 y un boton de contacto que no funciona, asi que he puesto: EasySell COD Form para poder seguir funcionando, TODO MAL y ya es la 2a vez que me pasa este error! Si no me dan una compensación se acabó esta app

Using app

About 2 years

Total reviews

4

Average rating

3.0

1 / 5 Share

Dec. 24, 2025

1 Star - Extremely disappointed. The app stopped working and showed a 500 error code, which caused me to lose $38 in revenue. A reliable service is essential for COD orders, and this failure has cost me money. I need an explanation and a fix immediately.

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

Response not successful: Received status code 500 Bu hatayı alıyoruz ve kimseye ulaşamıyoruz bu durum ile alakalı.

Store

dibidip

Using app

8 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

the app is not working tow days now, and no response from them.

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 24, 2025

La app no esta funcionando, contacto al servicio de ayuda y no contestais, me estáis jodiendo las ventas en pleno Q4???

Using app

12 months

Total reviews

1

Average rating

1.0