Releasit COD Form & Upsells
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sería bueno que los desarrolladores pudieran modificar el upsell post venta en donde el cliente no tenga la necesidad de volver a confirmar su pedido, pues eso hace bajar la conversión. Lo ideal sería que el upsell post venta el cliente solo CONFIRME o RECHACE el upsell. En cuanto a la atención del ejecutivo todo bien. Pero en resumen sería bueno ir haciendo mejoras en pos a los que nosotros los clientes vayamos requiriendo. Esto que les comento más de un dropshiper tambien lo hemos conversado. Y por último información importante como avisarnos a que nos cambiemos de plan, etc. Sería bueno que nos enviaran un whatsapp o inclusive un mensaje de texto, ya que los correos llegan muchos mensajes e información importante se va quedando atrás. Pues me pasó ahora que en toda la noche no entró ninguna venta
le faltan muchas cosas a esta app, le doy 3/5 pero el que me atendio si le doy 5/5
Hi there, I am Mehmed, Tech Support App Lead for Releasit. We’re sorry to see that your experience did not meet expectations. We truly wish we had more details about what went wrong so we could properly address it. Our goal is to provide a stable app and fast, helpful support to every merchant. If you experienced any issue at all, we would really appreciate the opportunity to review it and assist you directly. Please feel free to reach out through the in app chat or at [email protected] and we will prioritize your case. We’re here to help and would be glad to make things right. Mehmed, Tech Support App Lead
Hi there, I am Mehmed, Tech Support App Lead for Releasit. We’re sorry to see that your experience did not meet expectations. We truly wish we had more details about what went wrong so we could properly address it. Our goal is to provide a stable app and fast, helpful support to every merchant. If you experienced any issue at all, we would really appreciate the opportunity to review it and assist you directly. Please feel free to reach out through the in app chat or at [email protected] and we will prioritize your case. We’re here to help and would be glad to make things right. Mehmed, Tech Support App Lead
Deberiáis facilitar la vinculación con otras apps de shopify, por ejemplo Katching Bundles
Hola, Soy Mehmed, Tech Support App Lead de Releasit. Gracias por tu sugerencia. Entendemos lo útil que sería facilitar la vinculación con otras apps de Shopify como Katching Bundles, especialmente para quienes trabajan con estrategias de bundles y ofertas combinadas. En este momento, debido a diferencias en la funcionalidad y estructura técnica entre las aplicaciones, esta es la única integración viable disponible. Cada app maneja la lógica de productos, variantes y descuentos de forma distinta, lo que puede generar limitaciones técnicas en integraciones directas. Aun así, valoramos mucho este tipo de feedback y lo tenemos en cuenta para futuras mejoras. Si quieres, podemos revisar tu caso específico y ver si existe alguna alternativa o configuración que se adapte a lo que necesitas. Gracias por compartir tu opinión. Mehmed, Tech Support App Lead
Hi there, I am Mehmed, Tech Support App Lead for Releasit. We’re sorry to see that your experience did not meet expectations. We truly wish we had more details about what went wrong so we could properly address it. Our goal is to provide a stable app and fast, helpful support to every merchant. If you experienced any issue at all, we would really appreciate the opportunity to review it and assist you directly. Please feel free to reach out through the in app chat or at [email protected] and we will prioritize your case. We’re here to help and would be glad to make things right. Mehmed, Tech Support App Lead
This app has been really good for COD orders, and I’ve been using it for the past 6 months. However, it has pixel issues, specifically with TikTok Pixel, such as sending duplicate events, not sending purchase events, etc. Currently, I am using EasySell COD Form only because of its better pixel optimisation for Facebook and TikTok. I will be happy to update my review and switch back to this form if these pixel issues are resolved in a future update. Thanks.
Hi there, I am Mehmed, Tech Support App Lead for Releasit. First of all, thank you for using our app for the past 6 months and for acknowledging the value it has provided for your COD orders. We truly appreciate that. Regarding the TikTok Pixel issues you mentioned, such as duplicate events or missing purchase events, we completely understand how critical proper tracking and optimization are, especially when running paid ads. In most cases, duplicate or missing events are related to how the pixel is installed (for example, via Shopify’s TikTok channel, theme code, or multiple tracking sources firing simultaneously), but that doesn’t mean we shouldn’t help you ensure everything works perfectly. We are continuously improving our tracking logic and event handling to ensure better compatibility and cleaner event firing for both Facebook and TikTok. I would genuinely appreciate the opportunity to review your store setup in detail and identify exactly what caused the duplicate or missing events. If you’re open to it, please reach out to us via in app chat or at [email protected] and mention this review. We can audit your pixel setup and help you achieve proper optimization. We’d be happy to earn your trust back and hopefully welcome you again in the future. Mehmed, Tech Support App Lead
Hi there, I am Mehmed, Tech Support App Lead for Releasit. We’re sorry to see that your experience did not meet expectations. We truly wish we had more details about what went wrong so we could properly address it. Our goal is to provide a stable app and fast, helpful support to every merchant. If you experienced any issue at all, we would really appreciate the opportunity to review it and assist you directly. Please feel free to reach out through the in app chat or at [email protected] and we will prioritize your case. We’re here to help and would be glad to make things right. Mehmed, Tech Support App Lead
Empezó muy bien, ahora no puedo creer lo mal que me está funcionando. Pedidos donde el precio se edita solo por agregar una oferta, aunque les hablo y me ayudan a resolver, sigue igual, Prevención de fraude deficiente en la cantidad de pedidos por x tiempo a cada cliente no sirvee, pero hace un año le daba 5 estrellas sin probemas
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