STYLEPOPCLOTHING review for Releasit COD Form & Upsells

Hello there, My name is Mehmed, and I’m the Tech Support App Lead at Releasit. I’m very sorry to hear that you were charged even though you believe you didn’t use the app. I completely understand how concerning and frustrating that can feel, and I want to help clarify this for you as clearly as possible. Our app follows Shopify’s billing system, which means charges are based on the plan being active — not on usage. If the app was still installed and the plan was active at any point during the billing cycle, Shopify will process the charge automatically on our behalf, even if the app wasn’t actively used. That said, I genuinely want to make sure everything is correct in your case. If you believe the charge was made in error, please feel free to contact us directly via email or chat with your store URL, and I will personally review your billing history to see what happened and what can be done to fix it. Once again, I’m very sorry for the inconvenience this caused you, and I appreciate you taking the time to let us know. Kind regards, Mehmed Tech Support App Lead Releasit