Drift.co review for Releasit COD Form & Upsells
Dec. 23, 2025
Don't use this form, your sales will get affected Here's why: It has a massive error since yesterday, it's been almost a day and they still haven't fixed it. The form is not loading, our sales crashed for almost 80%. Their support is really slow
Hi there, I am Mehmed, Tech Support App Lead for Releasit. I’m truly sorry for the experience you’ve had and for the impact this issue had on your sales. A form not loading ,especially for an extended period is extremely serious, and we fully understand how this could lead to a significant drop in conversions. We have identified the root cause of the issue and implemented a fix to restore normal functionality. We are also reinforcing our monitoring systems to detect and resolve similar issues much faster moving forward. Regarding support response time, I sincerely apologize if you felt we were slow. During high-impact incidents, we prioritize resolving the technical issue as quickly as possible, but we recognize that timely and clear communication is just as important. We are actively improving our response and update process during critical situations. If you are open to it, please reach out to us directly so we can personally verify that everything is fully operational on your store and assist you further. Again, I’m very sorry for the disruption and the impact on your business. Mehmed, Tech Support App Lead
Cash on Delivery Form for Dropshipping: Upsells, OTP, SMS