Practico Shop review for Releasit COD Form & Upsells

Hi there, I am Mehmed, Tech Support App Lead for Releasit. We’re truly sorry for the disruption you experienced — we completely understand how critical checkout stability is for your store, and we know how stressful it must have been to face order interruptions. The issue you encountered was caused by an unexpected technical incident, and our engineering team treated it with the highest priority to restore service as quickly as possible. We know that “as quickly as possible” still doesn’t make up for the impact on your business, and for that, we sincerely apologize. Stability and reliability are extremely important to us, and we’ve since taken additional measures to prevent this from happening again. We would really appreciate the opportunity to speak with you directly and review your store to ensure everything is now running smoothly. Please reach out to us through our chat widget so we can assist you personally. Thank you for your feedback — it truly helps us improve.