ReplayPRO: Analytics & Replays for Shopify

ReplayPRO: Analytics & Replays

Visualize Visitor Activity: Google Analytics Alternative

Rating

4.4

feedback

13

Reviews

chart

#1,754

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    54%
  • Less than a year
    31%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in understanding customer behavior, providing visitor behavior and store analytics, and offering excellent support experiences. Users appreciate the app's intuitive and detailed analytics, as well as the prompt and impressive customer service. The app is described as a game-changer, a rare gem in store, and a fantastic tool for tracking customer behavior and making relevant changes. However, there are a few negative aspects mentioned, such as difficulties in navigating the interface, limitations in the basic plan, and a perceived lack of further development for the app.

Highlights

Positive aspects highlighted include effectiveness in understanding customer behavior, intuitive analytics, and excellent customer support.
Users appreciate the app's ability to track customer behavior, make relevant changes, and provide detailed analytics.
Negative aspects mentioned include difficulties in navigating the interface, limitations in the basic plan, and a perceived lack of further development for the app.

Rating Breakdown

  • 5
    85% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 92% (12)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 21, 2026

TOP NOTCH App, extremely recommended! I has been very helpful to understand the customers behavior and optimize accordingly! Thanks!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

cannot be used

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 17, 2025

Excellent support experience! I reported a bug, and it was resolved very fast. On top of that, they surprised me with a generous bonus for my patience. The app perfectly provides visitor behavior and store analytics. Highly recommend this app.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

It's been a great App so far, few wrinkles with backing out of screens without starting all over, but Diana in Customer Support is diligently assisting with that. The service response has been VERY PROMPT and IMPRESSIVE, great to experience that ! The service I have received shows a genuine commitment to problem solving and a desire to properly address issues. No serious problems here, just a small wrinkle like any App , other than that, the App itself is very well thought out, providing all the necessary Analytics one could benefit from. Very Intuitive and detailed Analytics. Very Grateful for the service, and plan on keeping this App in both of my Shopify stores. Thanks, Diana , great service !

Using app

8 days

Total reviews

5

Average rating

3.4

1 / 5 Share

Aug. 17, 2025

Using app

Over 1 year

Total reviews

4

Average rating

3.5

All reviews

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