ReplayPRO: Analytics & Replays
Gain a complete view of visitor behavior
Rating
4.9
feedback
15
chart
#1,543
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
53%
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Less than a year
40%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality, customer support, and ability to track customer behavior in real-time. Many users have highlighted the app as a game-changer, mentioning its ease of use and the significant improvements it has brought to their online stores. The support team is commended for being responsive, helpful, and quick to address any queries or issues. Users appreciate features like tracking customer behavior, enhancing SEO optimization, and identifying areas for improvement. However, there are some negative aspects mentioned in a 2-star review, such as limitations in the basic plan, unclear interface elements, and a perceived lack of development progress. Overall, the app seems to have a positive impact on users' e-commerce businesses, with the majority recommending it for its valuable insights and functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 17, 2025
I can wholeheartedly recommend this app! In addition 2 points: 1. I have already tested several apps in this area, including the best-known app (Hot...) and was not really satisfied with any of them. Just because there are a lot of reviews behind it doesn't mean that everything works perfectly. With most apps, the video recordings were rather pointless and confusing. So it didn't help me any further. With Replay Pro, I receive feedback via video recordings, which actually helps me to analyze my customers' behavior more precisely. There are also functions such as blocking users, returning or new visitors, broken link, added to shopping cart and many more. 2. the support is very courteous and very helpful in all areas! Help is also provided via email, so that you are not forced to sit in front of the chat window in the Shopify backend. Here you feel that you are in good hands and that you are being taken care of. That's how it should be, because the support often left a lot to be desired with the other apps we tested before. It´s a very good and helpful app!
Using app
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Total reviews
3
Average rating
5.0
March 22, 2025
This is an excellent app, it works very well and doesn't slow down the site. I have tried several of these viewing apps and this is by far the best. Not sure why it has so little reviews. No one asked me to write a review.
Jan. 29, 2024
Ich kann die App sehr empfehlen. Der Support ist äußerst schnell und hilft umgehend bei Anfragen unkompliziert.
Jan. 26, 2024
Amazing app, Fantastic features and BEST Customer Support. Easily track customer behavior on your store and make relevant changes. Recommended, Just Go for it.
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