ReplayPRO: Replays & Heatmaps
Find lost sales: session replays, buyer heatmaps & AI insights
Rating
4.1
feedback
15
chart
#1,901
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
53%
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Less than a year
27%
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More than a year
13%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to provide detailed analytics and insights into customer behavior on their online stores. Many users have praised the excellent customer support they received, mentioning fast bug resolution and helpful interactions with the support team. The app is also commended for its user-friendly interface and features that help in optimizing the online store. However, there are negative reviews highlighting issues such as inflated visitor numbers, difficulties in using certain features like session resets, and a lack of real-time visibility in some regions. Some users also expressed concerns about the app's speed impact on their store and the need for better documentation and development updates.
Highlights
Review RSS Feed
All reviews
April 11, 2026
My store analytics shows 9 people visted my store... Your app show over 350 people. You are inflating th3 figures... If you can offer 100 sessions for free offer 100 sessions dont say 500 qnd then send fake traffic so it finishes the free sessions and then you expect us to subscribe. Its shady behavior!
Feb. 21, 2026
TOP NOTCH App, extremely recommended! I has been very helpful to understand the customers behavior and optimize accordingly! Thanks!
Thank you so much for the kind words! It's great to hear that ReplayPRO is helping you better understand your customers and optimize your store. That's exactly what we built it for! Thanks again for the recommendation — it means a lot to us! Best, Zhan, Founder of ReplayPRO
Dec. 17, 2025
Excellent support experience! I reported a bug, and it was resolved very fast. On top of that, they surprised me with a generous bonus for my patience. The app perfectly provides visitor behavior and store analytics. Highly recommend this app.
Thank you for the wonderful review! We're glad the bug was resolved quickly and that you're enjoying the visitor behavior and store analytics. Your patience and feedback help us make ReplayPRO better for everyone, so we really appreciate it. Thanks for the recommendation — it means a lot!
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