ReplayPRO: Replays & Heatmaps
Find lost sales: session replays, buyer heatmaps & AI insights
Rating
4.1
feedback
15
chart
#1,899
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
53%
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Less than a year
27%
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More than a year
13%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in understanding customer behavior, providing store analytics, and offering excellent support. Users appreciate the app's features like video recordings for analyzing customer behavior, blocking users, identifying errors on the website, and tracking customer behavior to make relevant changes. The support team is highlighted for being fast, courteous, and helpful in addressing any issues or queries. However, there are some concerns raised about the interface being buried, lack of real-time visibility in certain regions, and limitations in the basic plan features like session count reset. Despite these minor drawbacks, the majority of users find the app to be a game-changer and highly recommend it for improving their online stores.
Highlights
Review RSS Feed
All reviews
April 11, 2026
My store analytics shows 9 people visted my store... Your app show over 350 people. You are inflating th3 figures... If you can offer 100 sessions for free offer 100 sessions dont say 500 qnd then send fake traffic so it finishes the free sessions and then you expect us to subscribe. Its shady behavior!
Feb. 21, 2026
TOP NOTCH App, extremely recommended! I has been very helpful to understand the customers behavior and optimize accordingly! Thanks!
Thank you so much for the kind words! It's great to hear that ReplayPRO is helping you better understand your customers and optimize your store. That's exactly what we built it for! Thanks again for the recommendation — it means a lot to us! Best, Zhan, Founder of ReplayPRO
Dec. 17, 2025
Excellent support experience! I reported a bug, and it was resolved very fast. On top of that, they surprised me with a generous bonus for my patience. The app perfectly provides visitor behavior and store analytics. Highly recommend this app.
Thank you for the wonderful review! We're glad the bug was resolved quickly and that you're enjoying the visitor behavior and store analytics. Your patience and feedback help us make ReplayPRO better for everyone, so we really appreciate it. Thanks for the recommendation — it means a lot!
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