Willow&Rose Botanicals review for Peek! ‑ Better Replay & Survey

1 / 5

Sept. 7, 2020

It records the sessions but all the information is wrong. I know for a face a customer was local in MS and it has Illinois. It also always says new customer even if the customer is repeat. Recording info is useless if i cannot correctly identify locations of where my customers are coming from. It kept saying Quebec and other places that I do not sell to. I was about to try to start selling there but now i cannot trust the accuracy of this app. I'm going to delete and choose another app. I wished it worked.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Thank you for taking the time to leave a message - we reached out via email to understand your experience with Better Replay.

Peek! ‑ Better Replay & Survey for Shopify
Peek! ‑ Better Replay & Survey
4.8 star
2,711 reviews

Boost sales, SEO with a heatmap & google analytics alternative

Developer
Shopify App Store