Peek! ‑ Better Replay & Survey for Shopify

Peek! ‑ Better Replay & Survey

Boost sales, SEO with a heatmap & google analytics alternative

Rating

4.8

feedback

576

Reviews

chart

#154

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    34%
  • Less than a day
    20%
  • Less than a month
    25%
  • Less than a year
    18%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the app's ability to analyze customer behavior, provide insights into website weaknesses, and help optimize the user experience. The customer service is highly praised for being quick, responsive, and friendly, with many users mentioning specific support representatives who were helpful. Users also value the free version of the app for testing purposes. However, there are a few negative reviews mentioning concerns about pricing transparency and cancellation policies.

Highlights

Positive customer service experience and quick support
App's effectiveness in analyzing customer behavior and providing insights
Value of the free version for testing
Concerns about pricing transparency and cancellation policies

Rating Breakdown

  • 5
    85% (490 ratings)
  • 4
    9% (53 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 94% (541)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 19, 2026

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 11, 2026

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2026

good app

Using app

10 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2026

Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful. Thank you

Using app

8 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

April 3, 2026

Using app

1 minute

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more