Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
2,787
chart
#100
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
4%
-
Less than a month
28%
-
Less than a year
53%
-
More than a year
11%
Reviews Summary
The reviews for Peek! – Better Replay & Survey on Shopify are mostly positive, highlighting the exceptional customer support, valuable insights provided by the app, and ease of use. Customers appreciate the accuracy of the data, quality of session recordings, and the ability to understand customer behavior and journey. The app is praised for its helpful features, responsive customer service, and the anonymous insights into page interactions that aid in product and website updates. However, there are some negative reviews mentioning issues with unexpected charges, difficulties in getting refunds, and concerns about the pricing structure and transparency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 5, 2025
This app gave me such valuable insight into how customers navigate my store. I could see exactly where they paused or got confused, which helped me make smart improvements right away. And the customer service was absolutely fabulous! They patiently guided me through the setup and answered all my questions with such care. I couldn’t be happier with the support I received!
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