Peek! ‑ Better Replay & Survey for Shopify

Peek! ‑ Better Replay & Survey

Boost sales, SEO with a heatmap & google analytics alternative

Rating

4.8

feedback

572

Reviews

chart

#182

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    20%
  • Less than a month
    25%
  • Less than a year
    18%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ability to analyze customer behavior and provide valuable insights to improve website performance. Users appreciate the app's features for understanding customer interactions, identifying areas for improvement, and optimizing conversion rates. The customer service and support provided by the app team have also been highlighted as exceptional, with quick responses and helpful assistance. However, there are a few concerns raised by some users regarding the pricing structure and potential for unexpected charges, as well as issues with changes in interface and subscription plans.

Highlights

Positive reviews highlighting the app's ability to analyze customer behavior and provide valuable insights for website improvement.
Positive feedback on the customer service and support, with users appreciating quick responses and helpful assistance.
Concerns raised by some users regarding pricing structure, potential for unexpected charges, and issues with changes in interface and subscription plans.

Rating Breakdown

  • 5
    85% (489 ratings)
  • 4
    9% (52 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 95% (543)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 19, 2026

Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful. Thank you

Using app

8 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

April 3, 2026

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Great app to analyze customer behavior and adjust the website accordingly.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2026

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Perfect app to see why your customers leave your website or what to do do keep them enaged

Store

CasaFil

Using app

7 minutes

Total reviews

1

Average rating

5.0

All reviews

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