Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
604
chart
#138
All reviews
Review RSS Feed
Sept. 27, 2025
I just installed it, and it seems ok. EDIT The paid version is too expensive and not worth it. If you cancel, make sure it is close to your billing date, since it gets canceled the moment you request it, and you will lose the remaining of your subscription despite having paid for it.
Sept. 26, 2022
没用..............................................................................................................................................................................................................................
June 14, 2021
I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.
Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at [email protected] or in live chat :) We'll be in touch soon! - CartKit Team
March 18, 2021
Giving this another shot. Will update my review again. So far, the pricing structure seems a bit confusing (at least on the shopify side, it shows daily charges authorized up to $999). The app and features look promising so far. Will update further in a bit.
Hi there! We have a free plan available! We'd be happy to clarify this for you. We'll reach out via email :)
Feb. 8, 2021
So far so good, we installed the app and it does what it says. Great marketing and management tool. Would suggest for anyone who is starting a shopify site.
Jan. 5, 2021
I'm hoping that this app will allow me to gain more insight into our customer's actions. I've read great things and expect great things.
Thank you for installing Better Replay, we appreciate it! If you have any questions or if you experience any issues, please reach out at [email protected]
Oct. 17, 2020
It works but not in real time way. And it can not be refreshed from the same window. Must go back to open again from Shopify platform.
Hi! We appreciate your feedback. We're actually investigating this situation.
Sept. 16, 2020
it works okey might need upgrades it works okey might need upgrades it works okey might need upgrades
We appreciate your feedback! You can share your requests via email at [email protected] We'd love to hear from you :)
July 16, 2020
Recordings did not play.................................................................................
Can you please provide more details of the issue you experienced? Reach out at [email protected]
June 29, 2020
Good to use ...............................................................................................................................................................
April 23, 2020
So far very interesting. Looking forward to exploring this app's potential. I wonder why the videos start at random places or is that where the user lands ?
We use geolocation based on the IP address. And although it is reliable, it isn't 100% accurate all the time. Reach out via email if you have any other question :)
Feb. 20, 2020
I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?
Using app
33 minutes
Total reviews
3
Average rating
4.3
Nov. 6, 2019
Replay is a free one-trick pony that provides a few helpful insights. I used a similar app with infinitely more features prior to GDPR. So Replay feels anemic by comparison. Playback is marginally helpful. There is no way to view activity on specific pages or in certain regions with this version. Having thousands of weekly visits, analysis boils down to randomly replying some of the long sessions. Even with idol time suppressed, many of the anonymous recordings show no cursor activity. Sessions reveal that most visitors are looking for a non-existant high-resolution image to download instead of purchasing posters.
Aug. 31, 2019
if there is a log of what customer did that would be better than watching through hundreds of videos
June 30, 2019
this app is super sweet, but it seems that it hasnt appeared in the app dashboard for my homepage. I need to sort that out before I give an honest review.