Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,739
chart
#63
All reviews
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Feb. 20, 2024
Does not offer a free plan as listed on store, only a 7 free day subscription to the growth plan.
Hi there, please note that we do have a free plan! You can downgrade to the free plan by clicking the profile Icon and going to the Plans & Pricing page. Feel free to reach out to our 24/7 live chat if you need more help :)
Sept. 26, 2022
没用..............................................................................................................................................................................................................................
March 11, 2022
It works, but lacking documentation on how to use the advanced features. Not worth the $30 in my opinion. I'd say between this one and lucky orange, which are the only two I've used, lucky orange is a bit better.
Hi! We thank you and we do appreciate your feedback! We sincerely apologize for any inconvenience this has caused you. We've sent an email and we're looking forward to hearing from you. CartKit Team
Feb. 26, 2022
good very good ,its helpful. im very like the app, recommend you, help my comments can help other merchants decide whether to use this app
June 14, 2021
I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.
Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at [email protected] or in live chat :) We'll be in touch soon! - CartKit Team
March 18, 2021
Giving this another shot. Will update my review again. So far, the pricing structure seems a bit confusing (at least on the shopify side, it shows daily charges authorized up to $999). The app and features look promising so far. Will update further in a bit.
Hi there! We have a free plan available! We'd be happy to clarify this for you. We'll reach out via email :)
March 9, 2021
why is this app not tracking add to cart and initiate checkout at all? if it doesn't do this then its pretty much useless just to see people viewing home and product pages
Hi! Our dev team is investigating this for you. We'll follow up via email!
March 5, 2021
It recorded my test video but it wasn't recognized as part of the quick onboarding. Will see how it records my actual traffic.
Feb. 8, 2021
So far so good, we installed the app and it does what it says. Great marketing and management tool. Would suggest for anyone who is starting a shopify site.
Feb. 2, 2021
still trying to figure the app out and understand how it works, so far its okay i guess once i get used to it should be fine
Jan. 9, 2021
Love this! You can see how your customers are viewing your site and for how long! I think this can really benefit any business!
Jan. 5, 2021
I'm hoping that this app will allow me to gain more insight into our customer's actions. I've read great things and expect great things.
Thank you for installing Better Replay, we appreciate it! If you have any questions or if you experience any issues, please reach out at [email protected]
Oct. 17, 2020
It works but not in real time way. And it can not be refreshed from the same window. Must go back to open again from Shopify platform.
Hi! We appreciate your feedback. We're actually investigating this situation.
Oct. 15, 2020
Simple to use, but I'm not sure if the recordings are 100% accurate, I have over 400 sessions but the number of recording tracked is probably less than 50. Maybe I am missing out on something.. Any advice would be much appreciated
Hi! We'll get in touch with you to get more details of your experience :)
Sept. 17, 2020
It doesnt show pop ups, exactly what I wanted to see... It took me good 10 minutes to run my own tests using VPN to get it. The rest is OK I guess.
We appreciate your feedback! Better Replay does not record certain actions due to privacy regulations.
Sept. 16, 2020
it works okey might need upgrades it works okey might need upgrades it works okey might need upgrades
We appreciate your feedback! You can share your requests via email at [email protected] We'd love to hear from you :)
Sept. 12, 2020
Its great to be able to "spy" on your customers to see what they see and to see where they lose interest so you know where to pinpoint improvement! Ive learned alot watching the movement on my site and I have work to do! lol Its the only app out there that Ive seen that does this and its free! Download! You won't regret it!