Reputon Amazon Importer
Reputon Amazon Importer
Rating
4.9
feedback
464
chart
#171
All reviews
Review RSS Feed
Oct. 16, 2025
We’ve been using this app for a long time, and it has too many problems. We kept trying to talk to the support team about these issues, but instead of providing solutions, they just create more problems. Honestly, the support team is amateur. Products are not updating, and in one month, we lost a lot of money because of this app. Prices and products do not update. Friends, buy this app knowingly or pay for it — if you are going to upload 3–5 products to your website, it works, but if you plan to upload more, this app should be your last choice because it does not update. We explain the problem to the company with pictures, videos, etc., but there is no solution. Moreover, the responses we receive are even more ridiculous. I believe many of the reviews are fake. We have created a 34-page file with images and videos about this issue, and we plan to report this app to Shopify because it does not do what it claims. Advice for the company making the app: if you make an app or sell a service, the rule is this — when a customer writes to you about a problem, you should provide a solution. Problems should not be answered with another problem or with a question. This is the golden rule of commerce.
Hello, We sincerely apologize for the inconvenience caused. We’ve sent you an email outlining the steps we are taking to make things right. We look forward to your response.
Nov. 18, 2024
体验感差，无法单个aisn引入，而且无法加入Amazon的button
你好， 得知您对我们应用程序的体验，我们深表遗憾。 我们已向您发送了一封电子邮件来解决您遇到的问题。请回复该电子邮件，我们将尽快解决所有问题。
Oct. 3, 2024
Not working after 5 uploads. Also very slow. Already opened compaint ticket for the same one day before. Please fix this issue.
Hello, We’re really sorry for the inconvenience. We’re aware of the issue you’re experiencing and are actively working on it. Our goal is to have it fixed by the end of next week, or even sooner. We’ll reach out to you as soon as it’s resolved. Thanks for your patience.
Feb. 8, 2025
Products don't sync AT ALL on the premium $20 plan. And customer service takes more than a day to respond. JAMES was unhelpful, just "referred" me to the app developers who would "reach out". It's been a week and NOTHING from them. Time is money ya'll, do better!!!!!!
Hello, We sincerely apologize for the inconvenience caused. Our development team was actively working on resolving the initial issue; however, we noticed that the app has been uninstalled. Kindly note that we are eager to assist you and have sent you an email to address the issue. We would greatly appreciate it if you could give us the opportunity to assist you further by reinstalling the app. Thank you for your understanding, and we look forward to resolving this for you.
Feb. 9, 2024
This app can not update the inventory and can not update manually.
We apologize for any inconvenience you've experienced. While inventory updates are not currently supported automatically, we do offer manual inventory updating. We're also actively working on adding automatic inventory updates in a future update. If you need any assistance with manual updates or have any other questions, please don't hesitate to let us know. Thank you for your feedback, and we appreciate your patience.