Lizzy Doodle Publishing review for Reputon Amazon Reviews
Feb. 21, 2025
Great customer service! If you're an "Amazon Book Author" and not an "Amazon Seller" here's what I've learned about this app... It's a very useful tool, however, I cannot do exactly what I want to do with it due to restrictions on Amazon's end. Since I am an Amazon Book Author and not an Amazon Seller I am not able to post all of my reviews as a group on my home page. I can only post reviews for each product on their individual product pages. The wonderful customer service team at Reputon took the time to explain why (and responded very quickly too): "Kindly note that we need a dedicated page from which we can pull reviews to display them on your homepage. For sellers, we retrieve reviews from their seller feedback page and import them into our app. However, for authors, Amazon does not provide a separate page listing all reviews in one place. Instead, all reviews are stored under individual product (book) pages, which is why we can only import them as product reviews." As an Amazon Book seller I know this all to be true so it made perfect sense once explained. Thanks James! :)
Hello, We're sorry to hear about your experience with our app. The widget did not appear on your website because you were trying to add the seller reviews widget, but you do not have a seller feedback page link added. However, you can add product reviews widgets to your product pages since you have matched the products with reviews in the app settings. We will contact you soon to explain how the app works and assist you in adding the widgets.
