Reputon Etsy Reviews
The reviews are overwhelmingly positive, with most users praising the app for being easy to install, simple to use, and effective at importing or syncing Etsy reviews into Shopify. Many merchants say it helps build trust and social proof, improves the look of their store, and offers useful layout and customization options. A major highlight is the support team: reviewers repeatedly mention fast, friendly, patient, and highly effective help from staff members like Sam, James, Dan, and Helen. Several users specifically note that support solved theme-related issues, widget placement problems, and customization requests quickly and professionally. The main negative feedback is limited but consistent: a few users want more automation and flexibility, such as easier bulk importing, more widget styles, or the ability to show product-specific reviews on individual product pages. A small number of reviews mention minor setup friction, like needing help finding the Etsy store, adjusting display settings, or dealing with older themes. Overall, the app is seen as reliable and valuable, with the support experience standing out as one of its strongest features.
Sam was patient and helpful with setting up Etsy product reviews on my Shopify store. He installed the widget for my theme and explained how reviews will appear automatically as I match more products. I’m not very technical, so I really appreciated his hands-on help. Thank you, Sam!
Very helpful customer service and a great app. So useful. James was wonderful to chat with and helped me very quickly and efficiently.
Support is just fantastic! I had some problems adding the widget to my footer in my vintage Shopify Theme Debut but Dan came through with flying colors! Thanks Dan!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.