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Hello, our support team has already contacted you to solve this issue. We'd like to highlight that our application offers a 7-day trial period, after which the first billing cycle begins. In your specific case, the app was uninstalled following a usage period of 17 days. We want to assure you that we're ready to refund you for the duration during which the app went unused. To facilitate this process, we kindly request you to reach out to us at [email protected] or simply respond to the email that was sent by our support team.