FabuLove review for Reputon Customer Reviews App
Jan. 30, 2025
The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.
Hello, We're sorry to hear about your experience with our app. Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" feature. We also provided you with a screencast for verification. To help resolve this, we offered a solution via AfterShip integration, as your carrier is not supported by Shopify. Additionally, we've reached out via email to address your concerns and are truly committed to assisting you in any way we can.
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