Reputon Customer Reviews App for Shopify

Reputon Customer Reviews App

Get genuine Trustpilot or Google reviews with automated emails
Developer
Reputon
Rating
4.9
Feedback
1,167
Reviews
Chart
#591
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most merchants praising the app for being easy to set up, simple to use, and effective at collecting reviews and automating email requests. Many users also highlight the app’s customization options, professional appearance, and reliable performance once installed. Customer support is a major strength throughout the feedback, with multiple reviewers specifically naming support staff for being responsive, helpful, patient, and quick to solve setup issues. Negative feedback is limited but does appear in a few reviews. The main concerns are minor setup difficulties for some users, uncertainty from merchants who are still testing the app, and a small number of feature requests such as adding Google to review links or making the free plan more generous. Overall, the sentiment suggests the app is well-liked and dependable, with the strongest praise centered on ease of use and excellent support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 31%
Less than a day 13%
Less than a month 21%
Less than a year 20%
More than a year 12%
All reviews
4 / 5 Share
Nov. 12, 2026

Store Using app Total reviews Average rating
ARTIBOA 27 minutes 1 4.0
3 / 5 Share
Nov. 10, 2026

Store Using app Total reviews Average rating
sasaeyewear 8 days 1 3.0
Developer Reply

Hello, We've reached out to you via email because we'd love to hear your feedback and learn if there's anything we can improve to make your experience better. We look forward to your reply!

5 / 5 Share
Nov. 2, 2026

Store Using app Total reviews Average rating
Serlex.ie 3 days 1 5.0
5 / 5 Share
Oct. 30, 2026

Great customer service for our website needs. Professional and speedy.

Store Using app Total reviews Average rating
Sound Horticulture 6 months 4 5.0
5 / 5 Share
Oct. 27, 2026

nice

Store Using app Total reviews Average rating
PassionShop.us About 2 months 1 5.0

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