Reputon YouTube Video Gallery
Reputon YouTube Video Gallery
Rating
4.8
feedback
39
chart
#1,113
All reviews
Rating Breakdown
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Oct. 29, 2024
The app is easy to use after poking around for a bit. While they do offer different ways of displaying videos, I find that it would be nice to have a little more control over it. All in all, it does what it needs to do, though!
Sept. 20, 2024
Sept. 4, 2024
Does exactly what it says it does, is super easy to use, and looks amazing on the site.
Aug. 31, 2024
July 27, 2024
July 23, 2024
April 18, 2024
I asked them if I could install a video on the home page before i installed. They said yes, but it turns out barely. The video only installs bottom of the page. I asked them to help me place the video higher. I waited several days. Then I asked them why it was not done hadn't, and they told me they were working on it. I waited more days. Then i got fed up and threatened a bad review. they made some excuses including that my theme is "rare" (my theme is Dawn 2.0 owned by shopify). I told them I knew that it should take an hour to fix and they admitted they have staff once a week. Then finally they moved the video and they placed it in the wrong position, not at all where i had asked for it to be placed. I uninstalled the app.
We sincerely apologize for the experience you had. Unfortunately, our junior support specialist did not provide the level of customer service expected. We appreciate your feedback and will be more careful in our future hires to ensure better customer service. Your experience helps us improve, and we are committed to making things right.
March 23, 2024
I love YouTube and am sure I will use this so much in my Shopify store. I have some ideas of what I'd like to do in regards to video content, but now with YouTube added, the possibility of adding a fun and happy vibe to my store is practically guaranteed. I'm so happy with this service! Thank you, YouTube!
March 7, 2024
Natalie was super helpful and did the things that I requested and overall was pretty nice and helpful! The app works perfectly, not overpriced :) Thanks again!
Feb. 26, 2024
Super easy to use
Thank you for the positive feedback! We're glad you find our app so much user-friendly. If you have any questions, our support team is here to help!