Reputon YouTube Video Gallery
Reputon YouTube Video Gallery
Rating
4.6
feedback
25
chart
#919
All reviews
Rating Breakdown
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April 18, 2024
I asked them if I could install a video on the home page before i installed. They said yes, but it turns out barely. The video only installs bottom of the page. I asked them to help me place the video higher. I waited several days. Then I asked them why it was not done hadn't, and they told me they were working on it. I waited more days. Then i got fed up and threatened a bad review. they made some excuses including that my theme is "rare" (my theme is Dawn 2.0 owned by shopify). I told them I knew that it should take an hour to fix and they admitted they have staff once a week. Then finally they moved the video and they placed it in the wrong position, not at all where i had asked for it to be placed. I uninstalled the app.
We sincerely apologize for the experience you had. Unfortunately, our junior support specialist did not provide the level of customer service expected. We appreciate your feedback and will be more careful in our future hires to ensure better customer service. Your experience helps us improve, and we are committed to making things right.
March 23, 2024
I love YouTube and am sure I will use this so much in my Shopify store. I have some ideas of what I'd like to do in regards to video content, but now with YouTube added, the possibility of adding a fun and happy vibe to my store is practically guaranteed. I'm so happy with this service! Thank you, YouTube!
March 7, 2024
Natalie was super helpful and did the things that I requested and overall was pretty nice and helpful! The app works perfectly, not overpriced :) Thanks again!
Feb. 26, 2024
Super easy to use
Thank you for the positive feedback! We're glad you find our app so much user-friendly. If you have any questions, our support team is here to help!
Feb. 21, 2024
Great, easy to use app. I asked for Hungarian language and they enabled it to me in a day. They had a really fast response time as well. Although I think it would be better if the users could customise the translation as well.
Thank you for your feedback and for highlighting our quick response time! We're glad we could provide the Hungarian language option promptly. We appreciate your suggestion regarding customizable translations and will take it into consideration for future updates. If you have any further feedback or need assistance, please don't hesitate to let us know!
Feb. 1, 2024
Seriously amazing! I installed it within a minute or two, chose a specific YouTube Playlist, added it to my Home Page, and the videos open in their own window, right on my Store! Awesome...love it!
Wow, thrilled to hear you had such a seamless experience! 😊 If you ever need assistance or have questions, we're here for you. Happy showcasing those videos on your Home Page!
Jan. 31, 2024
This is a great little app! It does exactly what I've been looking for. The support staff are quick to respond and very friendly :).
Thank you for the fantastic feedback! We're thrilled to hear that the app meets your needs, and it's awesome that you've had a positive experience with our support team :) If you ever need further assistance or have questions, we're here for you.
Feb. 5, 2024
Muito boa e divertida!
¡Gracias por la revisión de 5 estrellas! Agradecemos sus comentarios. Si necesita ayuda, no dude en contactarnos en [email protected]
Jan. 10, 2024
This app is great for the basic idea of embedding a YouTube video into a Shopify website. Just be aware that a lot of the formatting options for the galleries are very limited.
Thank you for your feedback! We're glad to hear that you find our app helpful. We appreciate your input about the formatting options, and we're constantly working on improvements. If you have any further questions or need assistance, feel free to reach out.
Jan. 5, 2024
Thank you for the 5-star rating! Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]
Dec. 25, 2023
This is what I WANTED!
We're thrilled to hear that! If you have any more feedback or need assistance, feel free to reach out.
Nov. 29, 2023
unable to adapt impulse theme
We're sorry to hear you're facing difficulties adapting our widget to the Impulse theme. We're here to help! Our support team has reached out to you to ensure the widget seamlessly integrates with your theme. Your satisfaction is our priority.
Oct. 12, 2023
Love this APP, easy to setup, multiple customization options, seamless integration.
🌟 Thank you for your fantastic review! Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]
Oct. 3, 2023
Paralax loading... load more button and does not slow down site.
Using app
8 days
Total reviews
2
Average rating
4.5
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]
Sept. 30, 2023
Wow! What a cool app. I had been using another Youtube Shopify app "Elfsight YouTube Video Gallery" for a couple of years. It was fairly wonky to work with on the backend. Yet it managed to do a live embed from our Youtube channel which we need. But that app also took a significant hit on our page speed score. Our page speed optimization company warned me about the performance issue from the Elfsight app, but I needed our videos to be displayed, so I hung on. Finally, the Elfsight app stopped working properly so I went to the App Store hoping something new was out there. I found the new Reputon app and loaded it. What a difference! To start with, the Reputon app is compatible with Shopify 2.0 – which is a big plus (Elfsight wasn't). After installing the app which was a breeze; I ran another speed test. Reputon had no negative impact on our page speed!!! And the Reputon carousel with its corresponding pop out video viewer is gorgeous. I couldn't be more happy! Our company does a fair amount of Youtube videos, so it's important for us to show videos on our store. The Reputon app is golden for embedding content from our Youtube Channel and displaying our videos perfectly. Thank you for a great app! :-)
Thank you so much for your kind words and for taking the time to leave us such a positive review🙏. Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]
Sept. 3, 2023
Thank you so much for taking the time to leave us a reviews. Should you require any assistance, please don't hesitate to reach out to us anytime at [email protected]
Aug. 30, 2023
Update 8-29-23 (4 stars) Was incremented to 150, but only displayed 132. I'm okay with 132 and I can work with that, but the app seems to have a few other glitches that need repair. Update 8-25-23 (3 stars) They were able to change and display 49 videos now and my website loads them really fast, so my thinking is that they can do at least 100. Original rate (1 star) App only shows the first 10 or 12 videos of a playlist, which is not like can show 100 if I have it available. When entering a second link to add a 2nd playlist is the same, the app only shows 10 and the MORE VIDEO button does not work. Paying for this app with all this bunch of glitches is a big NO. I will uninstall it if dont get fixed in a few days.
Dear Customer, We are sorry for the inconvenience with our app. We increased the number of displayed videos to 150. Kind regards, Reputon Team
Aug. 4, 2023
Set up was super easy, and they even adjusted the code for us so that it only shows the title of the video and not all of the info about it. The only thing is that you can't add single videos into the slider, it only works if you add a playlist. They say they are working on this and should be releasing this feature soon, but for now you'll have to create multiple playlists in Youtube if you want to show different videos on different pages in the sliders.
Thank you so much for your kind words and for taking the time to leave us such a positive review🙏. We are always around if you need any help anytime. We will try our best to add this feature.