All reviews

Rating Breakdown

  • 5
    65% (103 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 88% (104)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 23, 2026

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 14, 2026

Jay was incredibly patient and helpful. He walked me through multiple issues on my Shopify store, from hiding prices to custom CSS styling to fixing display issues. No matter how many back-and-forth rounds it took, he stayed with me until everything was resolved. Highly recommend. Five stars.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Wir hatten ein Problem beim löschen eines Artikels aus der App. Uns wurde innerhalb kürzester Zeit geholfen. Vielen Dank.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

I’m very satisfied with both the app and the support team. Thank you so much for their help and attention — they fulfilled all of our custom requests.

Store

PERACAS

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

The setup process required more configuration than expected, but Setubridge has been great to partner with. Their team has been responsive, flexible, and helpful in refining and optimizing the app over time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We totally understand that the setup process can take a bit more time than expected, and we’re so glad to hear that our team was able to support you along the way. 🙌 Your kind words about our responsiveness, flexibility, and dedication mean the world to us! 💛 It’s been a pleasure partnering with you, and we’re excited to continue helping you refine and optimize your experience with Setubridge. 🚀 If there’s ever anything more we can do to make things smoother or better for you, please don’t hesitate to reach out—we’re always here to help! 😊 Thanks again for trusting us and being such a wonderful partner! 💫

5 / 5 Share

Jan. 6, 2026

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

5 / 5 Share

Jan. 6, 2026

We need to hide price and it does that very easily, support helped very quickly with sorting an issue with fonts not showing after installed

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that hiding prices was super easy for you ✅ and that our support team could quickly help with the font issue. 🛠️ Your feedback really makes our day! 😊 We always aim to make things simple and smooth for our users, so it’s amazing to know we hit the mark for you. If you ever need any more help or have suggestions, don’t hesitate to reach out — we’re always here for you! 💬💖 Thanks again for taking the time to share your experience! 🙏✨

3 / 5 Share

Dec. 26, 2025

Using app

3 days

Total reviews

1

Average rating

3.0

4 / 5 Share

Dec. 17, 2025

Using app

11 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for the 4-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

5 / 5 Share

Dec. 16, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

5 / 5 Share

Dec. 3, 2025

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

5 / 5 Share

Dec. 1, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

5 / 5 Share

Nov. 28, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

5 / 5 Share

Nov. 26, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!

1 / 5 Share

Nov. 26, 2025

Used this for my store. Very bad experience. The system didn't show my logo or branding on emails to customers. Slow reply time via Whatsapp and when allowing their team access to my store to fix the issue, I heard nothing back for 4 weeks. Furthermore, after configuring the emails correctly and setting everything up, I didn't receive notifications when a customer had requested a quote and nearly missed a large customer. Not a good experience.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for taking the time to share your experience with us. We’re really sorry to hear about the issues you faced — especially with the branding not appearing in customer emails, the slow WhatsApp response, and the delay after granting us store access. That definitely isn’t the level of service we aim to provide 😔. We completely understand how important timely notifications and smooth communication are, especially when it comes to potential customers and sales. Missing a quote request is the last thing any merchant should worry about, and we truly apologize for the inconvenience caused 🙏. Our team has already reviewed this internally, and we’re taking immediate steps to improve response times, communication, and the reliability of notifications so this doesn’t happen again. If you’re open to giving us another chance, we’d love the opportunity to personally assist you and make sure everything works perfectly for your store 💛. Thanks again for your honest feedback — it genuinely helps us get better every day ✨

5 / 5 Share

Nov. 24, 2025

Great app for managing quotes and custom product requests. I needed to add some translations in the app and a few CSS changes to match my store — Priyanka from support responded quickly and helped me get it sorted. Still waiting on the final update, but overall the support was professional and I feel confident using this app. Recommended!

Store

NUAGE

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 😊 We're really glad to hear that our app is helping you manage quotes and custom product requests smoothly. It’s great to know that Priyanka could assist you quickly with the translations and CSS adjustments you needed. 💬✨ We're just wrapping up the final update for you, and we truly appreciate your patience while we get everything perfect. If you need anything else or have more ideas to improve your experience, feel free to reach out anytime — we’re always here to help! 🙌 Thanks again for recommending us! 💛

5 / 5 Share

Nov. 13, 2025

Service was quick and helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re really glad to hear that you found our service quick and helpful. Your feedback means a lot to us and motivates our team to keep delivering the best support possible. If you ever need any assistance again, we’re always here to help! 🙌

4 / 5 Share

Nov. 13, 2025

A little clunky on initialization with limited controls. However, the support team has been wonderful in helping get settings and features needed for our stores.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback! 😊 We truly appreciate your honesty about the initial setup experience — we’re always working to make things smoother and easier for our merchants. We’re really glad to hear that our support team was able to help you get everything configured just the way your store needs. Your experience means a lot to us, and feedback like yours helps us continue improving our features and overall usability. If you ever need more assistance, have suggestions, or want to explore additional options, we’re always here and happy to help! ✨ Thanks again for being a valued part of our community. 💛

5 / 5 Share

Nov. 4, 2025

Amazing Customer Service through whatsapp. All working now. Very happy. Thanks again for your help Jay!

Store

The RFID Company

Using app

9 months

Developer Reply

That’s awesome to hear! We’re really glad everything’s working smoothly now and that you’re happy with our support 💪😊 Your kind words mean a lot to us — we always aim to make things easy and quick for our merchants. Thanks again for taking the time to share your experience! 🙏 — Jay & Team SetuBridge 🚀