Rating

4.7

feedback

75

Reviews

chart

#653

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    19%
  • Less than a month
    37%
  • Less than a year
    27%
  • More than a year
    8%

Reviews Summary

The reviews for the ReSell Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in increasing sales, and responsive customer support. Many users appreciate the app's features, such as post-purchase upsells, customizable options, and AI-driven recommendations. The app is also commended for its user-friendly interface and competitive pricing. However, there are a few negative reviews highlighting issues with support team knowledge, communication, and functionality errors that affected the user experience. Despite these challenges, the majority of users highly recommend the ReSell app for its efficiency and impact on revenue generation.

Highlights

Positive user experience, ease of use, effectiveness in increasing sales, responsive customer support, user-friendly interface, competitive pricing, customizable options, AI-driven recommendations
Issues with support team knowledge, communication, functionality errors

Rating Breakdown

  • 5
    95% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2025

It works great, also one of the few plugins that does not cost further based on usage.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback. It is highly appreciated by our team. If you have any questions, feel free to contact us. We are always glad to help :)

5 / 5 Share

April 7, 2025

Good customer service

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review! If you need any further assistance or have more questions, feel free to ask! We are always at your service 🤗

5 / 5 Share

March 20, 2025

So far so good! Great support

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear! We're glad you're having a positive experience and that our support team has been helpful. Please don't hesitate to reach out if you need anything further.

5 / 5 Share

March 15, 2025

Great App

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled you're enjoying our app. Your support means a lot to us!

1 / 5 Share

March 7, 2025

The support team has been disappointing. I requested a small layout change, but even after 30 days, it has not been properly implemented. Despite multiple follow-ups, they keep saying the task is completed when it is not. The lack of efficiency and communication is frustrating.

Using app

11 days

Total reviews

3

Average rating

2.3

Developer Reply

We sincerely regret the inconvenience and disappointment you experienced. We truly appreciate your feedback. Please know that we have taken your concerns seriously and are actively working to address the issue to ensure everything functions as expected. While we regret losing you as a user, we hope that in the future, if you decide to give our app another chance, you will have a much better experience.

All reviews

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