WDT Responsive Image Gallery
WDT Responsive Image gallery + Photo gallery & Lookbook
Rating
4.5
feedback
9
chart
#3,159
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
44%
-
Less than a month
44%
-
Less than a year
11%
-
More than a year
0%
Reviews Summary
The WDT Fancy Image Gallery app has received overwhelmingly positive reviews from users. Customers appreciate the ease of creating image galleries and the fantastic customization options provided by the app. The support team is highly praised for being helpful, responsive, and willing to assist through various channels, including zoom calls. Users love the design simplicity of the app and the fact that no coding is required. However, there are some concerns about the upload speed of galleries onto Shopify stores, with one user experiencing delays. Additionally, there was a negative experience with the chat support requiring a phone number for basic assistance, which was seen as an overreach by the user. Overall, the app is recommended for its functionality and user-friendly interface, with the support team standing out for their excellent service.
Highlights
Review RSS Feed
All reviews
Aug. 25, 2024
Creating image galleries has never been easier! WDT Fancy Image Gallery is the perfect tool for showcasing my products. The customization options are fantastic, and my customers love the new look of my store. Highly recommended!
Dec. 7, 2023
Great customer support - thank you! Really easy to use. My only comment is it takes a while for the galleries to upload on to your shopify store but once they're up - they look great!
Nov. 15, 2023
Very helpful support, app works very well. I'm very happy. Thanks very much!
May 1, 2023
I wish I could have given a good review because I needed this gallery quite badly. When I try to upload a single image to the dashboard it perpetually uploads it, it has been a half hour at least and it's still "loading". I try to give free apps an easier time because they are really helping people who actually need it but it has to function, even if it does it poorly. The cherry on top was the chat support on the platform won't help you unless you put in your phone number, that is an overreach for basic support to say the least. I have emailed them but based on the response I will update the review accordingly.
Hi Sir, Sorry to hear that you are facing issues with the app. We have checked it with the support team and we have reverted you within the 24 hours. And mentioned we have checked and we are not facing any related issue. If you can reinstall and provide the store access, so we can see and solve the issue for you, if you have. But we did not get any reply on this. Please let us know how can we help you. And just FYI, we have sent you a video also in the email to show about how it is working smoothly. https://share.vidyard.com/watch/tpVxSDFvvLRiFiK6iEzihu?
Dec. 6, 2022
Very helpful and speedy to my requests. Even jumped on a zoom call to talk me through it. Would recommend!
Thanks for the feedback Nicole.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more