WDT Responsive Image Gallery
Create responsive photo galleries that showcase your best work
Rating
4.5
feedback
8
chart
#21,061
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
38%
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Less than a month
50%
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Less than a year
12%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer support, ease of use, and helpfulness of the app. Customers appreciate the quick responses from support and the willingness to assist, even going as far as jumping on zoom calls for explanations. The app is described as beautiful, easy to use, and beginner-friendly, making it a valuable tool for showcasing businesses. However, there are some concerns about the time it takes for galleries to upload onto the Shopify store and issues with uploading images to the dashboard. Some users also mentioned difficulties with chat support requiring phone numbers for assistance, which was seen as an overreach for basic support.
Highlights
Review RSS Feed
All reviews
Dec. 7, 2023
Great customer support - thank you! Really easy to use. My only comment is it takes a while for the galleries to upload on to your shopify store but once they're up - they look great!
Nov. 15, 2023
Very helpful support, app works very well. I'm very happy. Thanks very much!
May 1, 2023
I wish I could have given a good review because I needed this gallery quite badly. When I try to upload a single image to the dashboard it perpetually uploads it, it has been a half hour at least and it's still "loading". I try to give free apps an easier time because they are really helping people who actually need it but it has to function, even if it does it poorly. The cherry on top was the chat support on the platform won't help you unless you put in your phone number, that is an overreach for basic support to say the least. I have emailed them but based on the response I will update the review accordingly.
Hi Sir, Sorry to hear that you are facing issues with the app. We have checked it with the support team and we have reverted you within the 24 hours. And mentioned we have checked and we are not facing any related issue. If you can reinstall and provide the store access, so we can see and solve the issue for you, if you have. But we did not get any reply on this. Please let us know how can we help you. And just FYI, we have sent you a video also in the email to show about how it is working smoothly. https://share.vidyard.com/watch/tpVxSDFvvLRiFiK6iEzihu?
Dec. 6, 2022
Very helpful and speedy to my requests. Even jumped on a zoom call to talk me through it. Would recommend!
Thanks for the feedback Nicole.
Oct. 5, 2022
Excelente aplicación, muy fácil de usar. También el soporte es muy bueno! Atentos y ayudan muy rápido.
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