WDT Responsive Image Gallery
WDT Responsive Image gallery + Photo gallery & Lookbook
Rating
4.5
feedback
12
chart
#8,103
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
42%
-
Less than a month
17%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the great customer support and ease of use. Many users appreciate the fast and effective support provided by the app team, with some even mentioning personalized assistance like zoom calls. The app is described as fantastic, easy to use, and beginner-friendly, with no coding required. Users also highlight the customization options and display features available. However, there are some concerns about the time it takes for galleries to upload onto the Shopify store and issues with image uploading speed. One user mentioned difficulties with the chat support requiring a phone number for basic assistance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 7, 2023
Great customer support - thank you! Really easy to use. My only comment is it takes a while for the galleries to upload on to your shopify store but once they're up - they look great!
Nov. 15, 2023
Very helpful support, app works very well. I'm very happy. Thanks very much!
May 1, 2023
I wish I could have given a good review because I needed this gallery quite badly. When I try to upload a single image to the dashboard it perpetually uploads it, it has been a half hour at least and it's still "loading". I try to give free apps an easier time because they are really helping people who actually need it but it has to function, even if it does it poorly. The cherry on top was the chat support on the platform won't help you unless you put in your phone number, that is an overreach for basic support to say the least. I have emailed them but based on the response I will update the review accordingly.
Hi Sir, Sorry to hear that you are facing issues with the app. We have checked it with the support team and we have reverted you within the 24 hours. And mentioned we have checked and we are not facing any related issue. If you can reinstall and provide the store access, so we can see and solve the issue for you, if you have. But we did not get any reply on this. Please let us know how can we help you. And just FYI, we have sent you a video also in the email to show about how it is working smoothly. https://share.vidyard.com/watch/tpVxSDFvvLRiFiK6iEzihu?
Feb. 13, 2023
Good app, very fast and effective support, was able to help get me up and running within my first few hours of using the app.
Jan. 15, 2023
Work like a charm with a very friendly and efficient technical support. Propose very kindly to customise the code for even better viewing experience.
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