WDT Responsive Image Gallery
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the app team. Many users mentioned that the support team was responsive, helpful, and even went above and beyond by setting up Zoom calls to assist with any issues. Users also appreciated the ease of use of the app and its functionality. However, there was one negative review that highlighted issues with uploading images to the dashboard and the requirement to provide a phone number for chat support. Overall, the app seems to be highly recommended for its features and exceptional customer service.
Review RSS feed
We have been using this app for more than 3 months, and it has been working really well for us. I am new to Shopify and faced a few issues while setting things up. The support team has been very helpful and responsive. Whenever I send an email to support, they quickly get back to me and even set up a Zoom call to help me fix the issues and explain everything clearly. Really happy with the support and the app. I would definitely recommend this app to others.
Great customer support - thank you! Really easy to use. My only comment is it takes a while for the galleries to upload on to your shopify store but once they're up - they look great!
Very helpful support, app works very well. I'm very happy. Thanks very much!
I wish I could have given a good review because I needed this gallery quite badly. When I try to upload a single image to the dashboard it perpetually uploads it, it has been a half hour at least and it's still "loading". I try to give free apps an easier time because they are really helping people who actually need it but it has to function, even if it does it poorly. The cherry on top was the chat support on the platform won't help you unless you put in your phone number, that is an overreach for basic support to say the least. I have emailed them but based on the response I will update the review accordingly.
Hi Sir, Sorry to hear that you are facing issues with the app. We have checked it with the support team and we have reverted you within the 24 hours. And mentioned we have checked and we are not facing any related issue. If you can reinstall and provide the store access, so we can see and solve the issue for you, if you have. But we did not get any reply on this. Please let us know how can we help you. And just FYI, we have sent you a video also in the email to show about how it is working smoothly. https://share.vidyard.com/watch/tpVxSDFvvLRiFiK6iEzihu?
App is very good. I used it on multiple websites now. Support team excellent and go above and beyond. Highly recommend.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.