WDT Responsive Image Gallery
The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer support, ease of use, and helpfulness of the app. Customers appreciate the quick responses from support and the willingness to assist, even going as far as jumping on zoom calls for explanations. The display options and customization features are also highlighted as excellent. However, there are some concerns raised about the slow upload speed of galleries, with one user mentioning a significant delay in uploading images. Additionally, there is criticism regarding the chat support requiring a phone number for assistance, which some users find unnecessary and intrusive.
Review RSS feed
Great customer support - thank you! Really easy to use. My only comment is it takes a while for the galleries to upload on to your shopify store but once they're up - they look great!
Very helpful support, app works very well. I'm very happy. Thanks very much!
I wish I could have given a good review because I needed this gallery quite badly. When I try to upload a single image to the dashboard it perpetually uploads it, it has been a half hour at least and it's still "loading". I try to give free apps an easier time because they are really helping people who actually need it but it has to function, even if it does it poorly. The cherry on top was the chat support on the platform won't help you unless you put in your phone number, that is an overreach for basic support to say the least. I have emailed them but based on the response I will update the review accordingly.
Hi Sir, Sorry to hear that you are facing issues with the app. We have checked it with the support team and we have reverted you within the 24 hours. And mentioned we have checked and we are not facing any related issue. If you can reinstall and provide the store access, so we can see and solve the issue for you, if you have. But we did not get any reply on this. Please let us know how can we help you. And just FYI, we have sent you a video also in the email to show about how it is working smoothly. https://share.vidyard.com/watch/tpVxSDFvvLRiFiK6iEzihu?
Very helpful and speedy to my requests. Even jumped on a zoom call to talk me through it. Would recommend!
Thanks for the feedback Nicole.
Excelente aplicación, muy fácil de usar. También el soporte es muy bueno! Atentos y ayudan muy rápido.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.