All reviews

Rating Breakdown

  • 5
    64% (56 ratings)
  • 4
    14% (12 ratings)
  • 3
    5% (4 ratings)
  • 2
    5% (4 ratings)
  • 1
    11% (10 ratings)
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1 / 5 Share

Aug. 22, 2024

Awful! I’ve wasted hours/days on this app and lost an opportunity to be in a store that was really important to me. Don’t waste your time with this app. If you are able to get through to customer service, which is nearly impossible. They still won’t be able to help you with your problem. They also won’t credit you for trying to print barcode that are impossible to print!

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

We understand how frustrating that must be. We want to make things right. We'd love the chance to listen to your experience, help resolve the issues. Can you please reach out to us directly at [email protected]?

1 / 5 Share

July 18, 2024

Tried two days to get some support to get set up-no reply so deleting app.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Can't find a message from your side on our system, could you reach us on [email protected]? Our livechat is very responsive(read: super fast) and tickets are usually replied back on same day. Look forward to win you back!

1 / 5 Share

June 25, 2024

horrible -do not waste your time or money they have really bad customer support and the app didn't work correctly from the minute I started downloading the barcodes and paying for exra ones

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Apologies for this. Could you reach us on [email protected] so that we could further assist you? Additionally no amount has been credited on by our side, checking if there's a confusion? Thanks in advance

1 / 5 Share

June 25, 2024

Using app

About 14 hours

Total reviews

2

Average rating

3.0

Developer Reply

Could you provide more clarity for this review? Details are missing on this review. If it's accidental, do remove or update as it's not helpful for future stores installing barcode app. Will help us to improve the experience. Look forward

1 / 5 Share

May 20, 2024

i cant print anything

Using app

About 22 hours

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear that we fell short of your expectations. Can you please share more about your experience so we can understand what went wrong? We take all feedback seriously and would like the opportunity to make things right. Your input will help us improve and provide a better experience for our users.

1 / 5 Share

March 17, 2024

Not working, barcodes are not generating and print count goes up when I just view the barcode on the browser without printing anything.

Using app

About 14 hours

Total reviews

1

Average rating

1.0

Developer Reply

Strange. Could you send details to [email protected], will have a look^

1 / 5 Share

Jan. 14, 2024

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry to hear that we fell short of your expectations. Can you please share more about your experience so we can understand what went wrong? We take all feedback seriously and would like the opportunity to make things right. Your input will help us improve and provide a better experience for our users.

1 / 5 Share

Sept. 25, 2023

NOT FREE as listed in app store. You only have 20 prints before you have to pay the $99 app fee. Sincerely disappointed in the lack of transparency.

Using app

7 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for the mistake as app was just rolled out, fixed it in the listing page to avoid any future confusions. Again sincere apologies and Thanks Felix

1 / 5 Share

March 22, 2023

Though the app claims "A unique 10 digit alphanumeric code would be generated for each product **if it doesn't have QR/Barcode**", it replaces EXISTING barcodes with it's own random string of letters. There is no way to undo this other than re-entering the old barcodes, and the app does not warn beforehand that the barcode will be changed.

Using app

14 minutes

Total reviews

4

Average rating

3.5

Developer Reply

Apologies to hear this. Could you reach us at [email protected]? We can undo things for you. Also we make sure to include a notification as suggestion beforehand. Look forward to your mail as I couldn't find your contact to reach back to you

1 / 5 Share

Jan. 13, 2023

non memorizza i codici creati nel database dei prodotti e si blocca se si mettono troppi prodotti, bisogna crearne un po' alla volta. Ma non venendo memorizzati nell'elenco dei prodotti è inutile.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Grazie per aver inviato una recensione onesta il 13 gennaio 2023. Da quando ha inviato questa recensione, il nostro team ci ha lavorato e ora l'app funziona più velocemente. Ci auguriamo che riprovi e ci dia 5 stelle in quanto ci aiuterà molto come piccola impresa appena avviata. Uso google translate per le traduzioni, quindi ignora se c'è qualche errore. Could you kindly remove the review as this had been fixed? (folllowing up)