Rating
4.7
feedback
41
chart
#992
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
10%
-
Less than a month
44%
-
Less than a year
34%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the quick turnaround time, professional quality of the edited photos, and the helpful customer support team. Many users appreciate the convenience and cost-effectiveness of the app, especially for small businesses with limited budgets. However, some users have mentioned issues with the turnaround time exceeding 24 hours, communication delays, and dissatisfaction with the artificial shadows added to images. Overall, the app seems to be a valuable tool for ecommerce merchants looking to enhance their product images efficiently and affordably.
Highlights
Review RSS Feed
All reviews
June 13, 2023
No hay prueba gratis, hay que hacer un pago minimo de $20 usd. Mejor uso canvas. ...............................
Jan. 18, 2021
More personable experience compared to other services. A real person will reach out about your order. The photo came out nice. Still, quite an expensive for small business owners but great for the pictures that may be more difficult to edit on your own.
Thanks for your feedback! I'm happy to hear you've had good experience with our app and our staff. Feel free to reach out if there's anything else we can help you with!
Oct. 29, 2019
This was JUST what my store site needed. Had problems with some of my images which Emyle on their support team worked ever so patiently with me! This isn't an area I'm very 'savvy' with--so a lot of the process was a learning curve for me, but they were with me to sort everything out! Now my site has a nice pro look to it-and for such a reasonable price! Highly recommend.
Thank you for your lovely review! We are always here to help with anything you need.
Aug. 12, 2019
You will wait way more then 24 hours. They will edit the saturation when you beg them not too. I email them and message all the time and hours and hours go by before i get an answer.
Thank you for taking the time to leave feedback. WWe always want to make sure that our customers are happy with the editing. As your order was delayed for clarification we have refunded credits to your account and processed the order free of charge. In regards to the color changes - we have not changed the colors on your images. When the background is removed from images, the product can look as if the color has changed because it is now sitting on a white background. We have reached out via email, so please feel free reply so we can rectify the situation for you.
May 13, 2019
I like the app and the photos come back decent but they are never done in 24 hours. Even if I only submit 6 or 8 it takes a couple days.
Thank you for taking the time to write a review. Our team sent an email two days ago about your order but haven't received a reply. Could you please check your spam folder? All images are processed within 24 hours unless we require new photos (due to images being too small) or require more information. In your case previously, I believe your photos have been blurry and it is important to us that they look perfect for your website and meet your requirements so we have reached out for this reason. If you would like us to process the small images provided, let us know and I will make a note for us to not follow up on the order next time. We are happy to work however you would like. Could you please get in touch about your current order so we can process it asap for you? Thanks, Holly ([email protected])
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