Rating
4.1
feedback
114
chart
#3,561
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
7%
-
Less than a year
28%
-
More than a year
57%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users praise the app for its helpfulness, quick turnaround time, and professional results, others express dissatisfaction with the quality of the images, long waiting times, and issues with communication and workflow. Positive themes include excellent customer service, fast processing, and value for money. On the other hand, negative themes include poor image quality, delays in processing, and difficulties in communication and refund processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 30, 2023
The images that were processed within a few minutes were terrible. I could do much better than those on my own. I was hoping for a professional image service that would save me the time of doing them myself. They actually made me laugh out loud when I saw them. Really!!
June 13, 2023
No hay prueba gratis, hay que hacer un pago minimo de $20 usd. Mejor uso canvas. ...............................
Feb. 10, 2023
Horrible. This app will mess up all your images if you try to remove background. It took me 2 hours to remove the mess it left in my store.
I'm sorry to hear about your experience with our app and that your free trial order didn't work out as expected. Upon checking, it looks like there was an issue with how the template was set up. For reference, JPEG's do not support transparent backgrounds. So, when you received your images, it came out with black backgrounds instead. This can easily be rejected from our app and reprocessed again. I understand you have already fixed them. However, our support team still reached out to you earlier hoping we can still help you with your photos.
Jan. 18, 2021
More personable experience compared to other services. A real person will reach out about your order. The photo came out nice. Still, quite an expensive for small business owners but great for the pictures that may be more difficult to edit on your own.
Thanks for your feedback! I'm happy to hear you've had good experience with our app and our staff. Feel free to reach out if there's anything else we can help you with!
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