Pixc: Image Editing
Automated product photo editing within a few hours (or less!)
Rating
4.1
feedback
114
chart
#3,579
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2018
I have a frustrating experience with this company, I wanted to know how it works so I picked 30 images, I did not buy any credits. I wanted to receive a sample to see before placing an order. I got a sample after 3-4 days, I decided to buy $79 worth credits for 40 images as it indicates on their app. I bought credits and their app continued for me to pick images so I picked 40 images (NEW that i know I want for sure) then the app asked me to submit my order ( I clicked submit) ... after 2 days I get the order of the 30 images that I did not submit. Now I get email says if I want to cancel the old order, and I am thinking what are they thinking... I did not submit the 30 image order. Why you did not process the order I actually Submitted (by pressing the submit button lol )... any way it continues for several days or a week they are so hard headed not to correct this situation. And claim thats the way their app works... So beware cause they don't take any responsibility to their mistakes. By the way the images come ok, not wow, I have seen better than this quality.(hence thats why its cheaper) UPDATE: After back and forth emails they resolved the matter in a simple manner. I just wished they resolve this earlier instead of going through back and forth so many times, and frustration. The pics are decent so I will keep using them. I hope they will fix their app not to charge orders that are not submitted.
Apologies for the delayed response to your review. Shopify has only recently launched the reply feature. Thank you for the updated review. Please feel free to email us at [email protected] to get help with your next order.
Oct. 29, 2018
I absolutely love their work. I've been with them for almost 1.5 years and I was never disappointed. Communication is excellent and they work fast. They are my go to every time I need to remove background/remove model/re-colour/crop/add background shades.
Thank you for your lovely review. Excuse the late reply, this is a new feature of Shopify's. If you have any feature suggestions, we would love to hear them! 😁
Oct. 24, 2018
They do a good enough job. Communication is excellent, and if we accidentally submit the same item twice, they send an alert. Minus one star is for tediousness of selecting image. We have a lot of products and locating the one needing recoloring or background removal feels excessively laborious-the oldest images load first, you can't just skip to the last page, which can take time. If you don't have a large product catalog this would not be an issue.
Thank you for taking the time to review our app. We are currently working on creating a better experience for our customers. As the founder, I would love to speak to you more about this. Feel free to reach out to me (Holly) via email [email protected] P.S. Excuse the delayed reply to this review, responding to reviews is a new feature of Shopify's.
Oct. 23, 2018
J'ai utilisé cette appli pour remplacer l'arriere plan de mes photo. J'ai rien à dire c'est du très bon travail.
Merci beaucoup
Oct. 12, 2018
These folks are amazing! I really appreciate that the first few photos you send them is free. That speaks volume! That said, I'm very satisfied and am looking forward in moving forward.
Glad we could help 😁 Feel free to email us any suggestions or feature requests. ([email protected])
Oct. 11, 2018
Good job, very fast work & seamless process. Will use again. The price is reasonable and it allows me to focus on other things.
Glad you can focus on what's important it your business while we do the 'boring' work 😀 Feel free to send us any feature requests or suggestions of other things we could do for you. As the founder of Pixc, I am always keen to hear. - Holly ([email protected]) 😀
Oct. 9, 2018
They did an excellent job editing our photos. Clean lines and professional retouching. I was very impressed with the job they accomplished.
Thank you for your review 😀 Glad we could help you.
Sept. 25, 2018
It is a fantastic App, try and see. I used it for my products and the result was outstanding.
Thank you for your nice review! Means a lot 😀
Sept. 16, 2018
This app is great for small businesses on shoe string budgets that want quality photo alterations. I have my iphone pic turned into professionals sales pics. I really recommend this app.
Thank you for recommending us! 🥰
Aug. 10, 2018
This app is awesome! The customer service is outstanding, always fast, friendly and helpful! Very professional services for the price and has been a major help in getting our website ready! - Exquisite Exteriors
Thank you for taking the time to review our app. We really appreciate it. Feel free to send any suggestions or feature requests our way so we can improve and help you with other things in your business.
July 23, 2018
I was under the impression that my pictures would be completed within 24 hours, it’s been three days and only two of my pictures have been touched. There’s no way to directly get in contact with the service. I’ve been depending on this app so I can launch store next day, unfortunately I haven’t been able to! There’s a non refundable fee which by far isn’t cheap for the amount of pictures the package allows so I’m very upset. I’ll update, if they decide to change.
Apologies for the delayed response. Being able to reply is a new Shopify feature. We're very sorry about the issue you encountered. I do see that we have fixed it and you have submitted a new order since then. How was your latest order? Were we able to meet your expectations? If not, please let us know and we’ll address it immediately. You can reach us at [email protected], 24 hours a day, 7 days a week.
July 3, 2018
I am so impressed with this application. I submitted my first order and the turnaround time was outstanding. The customer service was superb and the quality of my images are beautiful and better than I expected. I am glad I found them. They will be a valuable resource as my company grows. Thank you Retail Ready Photos.
Thank you for taking the time to review our app. Glad we could help. We are always interested to hear about suggestions and feature requests you may have, so please reach out at any time. 😀
July 2, 2018
Excellent value and turnaround times. Very please with the work they have done! Will continue to use!
Thank you for leaving a review! 🥰 We really appreciate it. If you have any suggestions or feature requests, we could love to hear them.
June 13, 2018
Awesome app that works perfectly. Absolutely love it!
Thank you for your review 🥰 Please reach out if we can help with anything else!
June 6, 2018
Excellent quality and quick turnaround.
Thank you for your review 😀 Please reach out if we can help with any other image editing needs.
May 31, 2018
I like the service of Pixc. They do a good job and they will also correct if there is a problem.
Thank you for your review 😀 Please reach out if we can help with anything else for your store.
May 31, 2018
Really fast turn around and made the product look more professional when creating mock ups.
Glad we could help! Feel free to reach out if we can assist with anything else, or if you have any feature suggestions.
May 24, 2018
Like having an experienced photo editor at your finger tips.
Sorry for the late reply. Replying to reviews is a new Shopify feature. I'm happy to hear that you find the Pixc service helpful. 😁 What can we do to help you even more? If you have any feature suggestions, we'd love to hear from you!
May 24, 2018
Quick and easy, my photos came out looking very professional.
Thank you for your review 😀 Please reach out if we can help with any other image editing needs.
May 24, 2018
Much easier than trying to find a photographer and cost effective for small businesses
Glad we could help. 😀 Please reach out if we can help with any other image editing needs.