All reviews

Rating Breakdown

  • 5
    86% (98 ratings)
  • 4
    5% (6 ratings)
  • 3
    4% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (5 ratings)
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5 / 5 Share

May 14, 2018

I love working with Pixc. Super easy, efficient and they deliver great work! I highly recommend them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending us ๐Ÿ˜€Please reach out if we can help with anything else.

5 / 5 Share

March 28, 2018

We are extremely pleased with Pixc's professional work. The photos were processed very quickly and precisely. I sincerely recommend everyone!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending Pixc ๐Ÿ˜

5 / 5 Share

Jan. 15, 2018

Wow! I don't normally write reviews but I had to!!! My product photos came out beautiful! And they did them fast!! I will be using them for all new products in the future. I also love that you can pay as you go and not just buy a big package. Love it! What an awesome service!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review when you don't normally write reviews ๐Ÿ˜€ It means a lot! Feel free to reach out if you have any suggestions or feature requests. P.S. Excuse the delayed response, replying to reviews is a new Shopify feature.

5 / 5 Share

Sept. 22, 2017

HOLY MOLY!!!! I cant believe what an awesome job Pixc has done with the photos i sent to them!! Other services i sent the photos too said it would take hours and would cost way too much, but it was not an issue for Pixc, they never whined or complained they just delivered RESULTS!! I thought oh yeah they wouldn't be able to remove the backgrounds from my images, but they finished them in a crazy fast time AND i had them done with a transparent background so i could use them in photoshop for other projects. I have used other services like this but nothing with a quality like Pixc. If you are sitting on the fence and are not sure if you should use them i would without a doubt recommend these guys again and again!! And customer service was amazing Checkout the bike images on my website they are bloody awesome now!!! www.michaelblast.com.au

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a nice review, Michael! ๐Ÿ˜ We really appreciate hearing from customers. If we can do anything else to help your store, please let us know. We are keen to hear about feature requests you may have or suggestions, or general problems that you have and we may be able to solve for you. P.S. Please excuse the delayed reply. Replying to reviews is a new feature on Shopify.

3 / 5 Share

Sept. 21, 2017

well... my story, purchased 50$ credits, try to use it only after 2 weeks (didn't have time) and i didn't like the workflow process. I Emailed them that i want my money back , they told me 24 hours passed,and they can't give me a refund. Naturally - i Got pissed. 50$ is ALLOT. I didn't like the UI/Workflow. very uncomfortable. 1 angry customer.instead of proper customer service. (the client always right?) Did i eat your bread? did i break a glass in your shop? is it that difficult to refund something I didn't use? over all , they DO remove the background. and they sound nice. they just don't understand what is proper customer service.

Using app

20 days

Total reviews

10

Average rating

4.4

Developer Reply

Thank you for providing feedback about your experience with Pixc. I'm sorry to hear that you found the level of service unsatisfactory. We reached out to you via email at the time you wrote this review, and I regret that we were not able to reach a mutually satisfactory resolution then. If you decide to try Pixc again, we would very much like to make it up to you. Please email us at [email protected] if we can be of any assistance.

5 / 5 Share

Sept. 21, 2017

Great service- the time you save is worth the price. But the results are amazing! I submitted several images that included wig hair and I thought thereโ€™s no way they can remove a background that has hair on top. They did and didnโ€™t affect or remove the hair. Iโ€™m so impressed!!

Using app

2 months

Total reviews

9

Average rating

3.7

Developer Reply

Thank you for your review ๐Ÿ™‚ Reach out if we can help with anything else!

5 / 5 Share

Aug. 15, 2017

So happy to have found this app. Under 24 hours and your photos are back and edited.

Using app

Over 1 year

Total reviews

21

Average rating

5.0

Developer Reply

Thank you for your review! ๐Ÿ˜

5 / 5 Share

Aug. 15, 2017

I sent over a few pictures that had a horrible grey background, ones that I was not able to get any whiter, they sent me back perfect photos for our website. I am going to use them for all our photos that need to be crisp and clear for the web. Customer service was knowledgeable and fast to reply to my email and we had a super fast turn around on our photos. Totally happy we found this app to ad to our Shopify site!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad we could help! Please reach out if you need anything else. Thank you for taking the time to review our app.

5 / 5 Share

Aug. 11, 2017

Quick turnaround on exceptional work for great prices.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

๐Ÿ˜€ Thank you for taking the time to review our app!

3 / 5 Share

July 24, 2017

If you're looking for simple background removal, you'll be happy with this service, but if natural shadows are important to your images, you'll probably be disappointed. When I photograph my products, I take the time to adjust the lighting to create shadows that look real and highlight the product. Unfortunately, their approach is to knock out everything but the object and then add in artificial shadows. My experience has been that their shadows look contrived and unnatural--not the professional quality I need for my site. Given that they charge extra for adding shadows, that's just not acceptable. To be fair, they do seem to be willing to try over and over again to get it right. I've gone through four revisions on my most recent order, but I still don't have an acceptable image. I could have easily done it myself in that amount of time.

Using app

Over 6 years

Total reviews

5

Average rating

4.0

Developer Reply

Excuse the late reply. Replying to reviews is a new Shopify feature. Your review was posted two years ago, and you've been using our service since then. We would love to know if you think if our service has improved since then. Feedback is always appreciated, so if you have any suggestions on how we can improve our service, please feel free to send us an email. We'd love to hear from you! ๐Ÿ™‚

5 / 5 Share

July 9, 2017

Excellent Idea! I love the concept and they did a great job removing the background and also adding reflection to the images. Good price and awesome customer service.

Store

Viajway

Using app

9 months

Total reviews

5

Average rating

4.2

5 / 5 Share

June 23, 2017

These Product Images are Totally Awesome! They did a fantastic job! I would recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2017

I hardly use the app directly from Shopify. I just upload the photos on the pixc website but they do a fabulous job with making your images look great and the turnaround time is super quick too.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2017

Easy and gets the job done very nicely. Just wish it would take less than 24 hours, but that is just a suggestion, not a complaint. It is a great and valuable app for my jewelry store.

Store

Mode 60

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2017

Quite costly but nothing compares to the great service and professional results. Thank you!

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

May 22, 2017

Great App, simple and effective โ€“ we recommend it for all our clients www.echic.com.au

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2017

Gorgeous, professional photos! Love it!

Using app

2 months

Total reviews

17

Average rating

4.9

5 / 5 Share

April 6, 2017

Amazing work, amazing staff, saving time and will save so much time in the future. Just a wonderful app.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 27, 2017

My last photographer was horrible. It was going to be too costly to have the images fixed. I searched the app store and found this app. I am 200% satisfied with my images. I quickly choose this app because I am already using the resizer app and was confident with this developer. The change to the images is amazing. It took more than the advertised 24 hours. I just emailed the support and they were ready for me later that day. I mostly like the feature to just replace them back on to the site. Who wants to download and then and then upload again. Not me!

Using app

About 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for taking the time to review our app. Apologies for the delay in your order. This usually happens if we have to clarify some instructions with you regarding the order. Please reach out if you have any other suggestions or feature requests. We would love to hear from you ๐Ÿ™‚ P.S. Excuse the slow reply, replying to reviews is a new Shopify feature.

5 / 5 Share

March 22, 2017

They do a great job editing my photos and making my site professional. Www.foreverfused.ca

Using app

19 days

Total reviews

4

Average rating

5.0