RetainIQ
Delight shoppers and increase conversion with personalization
Rating
5.0
feedback
42
chart
#2,289
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
5%
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Less than a year
79%
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More than a year
14%
Reviews Summary
The RetainIQ app has received overwhelmingly positive reviews from ecommerce merchants. Users have praised the app for its ability to engage customers through personalized email marketing automation flows, resulting in higher conversion rates and revenue growth. The team behind RetainIQ is highly responsive, proactive, and knowledgeable, providing excellent customer service and support. Merchants have highlighted the app's user-friendly interface, personalized email blocks, and efficient analytics as key features that have helped them enhance their email campaigns and workflows. Additionally, the integration with loyalty programs and the option to include loyalty reward status in marketing emails have been appreciated by users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 5, 2024
Our experience with RetainIQ was great! During our recent launch, they helped us redesign our flows and implemented three new flows, including browse abandonment, cart abandonment, and a sunset flow. We also love the AI features they added which took our flows to the next level! We’re especially grateful for Akshama and her team’s support during this critical time.
March 13, 2024
It is a great app to engage with the customers via emails. The team is great and has helped us to form right email marketing automation flows to generate more value for our business.
Jan. 20, 2024
Our experience using the RetainIQ app has been very positive. We have seen higher conversion rates due to the personalization of the emails.
Jan. 13, 2024
I have worked with several email marketing companies, and RetainIQ is the best I’ve found so far. I was won over by the widget they can install in emails to make them more personal, but the emails they design are not only beautiful but my email performance has improved in 3 areas. 1. Revenue Growth: Achieved a notable 113.91% increase in revenue, with total earnings of $11,994.34 in the reported period (Oct 1st - Dec 25th). 2. Email Engagement: Flows demonstrated strong engagement, with open rates improving by 33.69% and placed order rates up by 16.35%. 3. Email Deliverability: Marked improvements in deliverability metrics with a substantial reduction in bounce rates (-68.61%) and spam rates (-69.82%), indicating high-quality communication reaching its audience effectively. The brand has seen a substantial increase in revenue, largely attributed to email campaigns.
Dec. 6, 2023
This app integrates with the Yotpo loyalty program. RetainIQ is a great way to include each customer's Loyalty reward status in our marketing emails.
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