RetainIQ
Delight shoppers and increase conversion with personalization
Rating
5.0
feedback
44
chart
#4,680
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
9%
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Less than a year
89%
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More than a year
2%
Reviews Summary
The reviews for the RetainIQ Shopify App are overwhelmingly positive, with users praising the team's exceptional customer service, ease of use, and effectiveness in improving email marketing campaigns. Many users highlighted the team's responsiveness, ability to understand brand identity, and proactive approach in managing email flows and campaigns. The personalized email blocks and AI features were also mentioned as key factors in driving higher engagement and conversion rates. Users appreciated the team's support in setting up and optimizing email marketing strategies, leading to increased revenue and improved performance metrics. Overall, RetainIQ was highly recommended for its user-friendly platform, personalized content, and valuable insights provided by the team.
Highlights
Review RSS Feed
All reviews
May 16, 2025
The RIQ team have been nothing short of amazing to be honest. I have always kept control of our email marketing in house, and was really wondering if this was going to be the move for our 16 year old brand as performance had been strong using Omnisend. I need not have worried. Vijeta, Tarun and the entire team have been truly a pleasure to work with. The team also transitioned us over to Klaviyo which was going to be a chore to manage and yet needs trust and security. They made it a breeze. Let's face it as entrepreneurs we like to do things our way and sometimes time is not spent effectively. Newsletter creation and design is a case in point. RIQ are easy to work with, and produce quality results over and over. They are also more organized than I am (sorry guys!) and after getting to know our style and "voice" I only have to supply minimal input. Results have been strong and I wholeheartedly say give this team a try. First class customer service and responsiveness, combined with trust performance and also lovely people to work with. 5 Stars.
Feb. 27, 2025
We’ve been using RetainIQ for designing campaigns and running dynamic ads that integrate with Shopify. As a graphic designer, I can say that it’s been a game-changer. The platform is super easy to use and the team always improves features based on real feedback. From day one, their support has been solid, making onboarding and troubleshooting a breeze. If you’re looking for a tool that makes design + marketing smoother, this one’s definitely worth it.
Dec. 20, 2024
Working with RetainIQ has been a blessing - They are an extremely well organized and proactive team, and really took the time to build out and refine my Klaviyo account with minimal oversight. The pricing is respectable too compared to the level of service.
Dec. 17, 2024
Our experience with RIQ has been outstanding! They assisted us with all our email and SMS needs, from setting up email flows and campaigns to managing and optimizing them for better performance. We highly recommend their services!
Dec. 13, 2024
We truly appreciate the excellent work you’ve done with the email campaigns. Your strategies have allowed us to maintain effective communication with our community, and we are very satisfied with the results achieved so far.
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