RetainIQ for Shopify

RetainIQ

Delight shoppers and increase conversion with personalization
View on App Store
RetainIQ
Rating
5.0
Feedback
39
Reviews
Chart
#3,881
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the RetainIQ Shopify App are overwhelmingly positive, with users praising the app for its ease of use, effectiveness in email marketing, and exceptional customer service. Many users highlighted the personalized email blocks and design features that helped increase click rates and conversion rates. The team at RetainIQ was commended for their responsiveness, proactive approach, and ability to understand and implement users' requirements efficiently. Users also appreciated the support in setting up email flows, the improvement in revenue and cart recovery, and the overall positive impact on their businesses.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 3%
Less than a year 95%
More than a year 3%
All reviews
5 / 5 Share
May 16, 2025

The RIQ team have been nothing short of amazing to be honest. I have always kept control of our email marketing in house, and was really wondering if this was going to be the move for our 16 year old brand as performance had been strong using Omnisend. I need not have worried. Vijeta, Tarun and the entire team have been truly a pleasure to work with. The team also transitioned us over to Klaviyo which was going to be a chore to manage and yet needs trust and security. They made it a breeze. Let's face it as entrepreneurs we like to do things our way and sometimes time is not spent effectively. Newsletter creation and design is a case in point. RIQ are easy to work with, and produce quality results over and over. They are also more organized than I am (sorry guys!) and after getting to know our style and "voice" I only have to supply minimal input. Results have been strong and I wholeheartedly say give this team a try. First class customer service and responsiveness, combined with trust performance and also lovely people to work with. 5 Stars.

Store Using app Total reviews Average rating
Golfdotz 11 months 2 5.0
5 / 5 Share
Feb. 27, 2025

We’ve been using RetainIQ for designing campaigns and running dynamic ads that integrate with Shopify. As a graphic designer, I can say that it’s been a game-changer. The platform is super easy to use and the team always improves features based on real feedback. From day one, their support has been solid, making onboarding and troubleshooting a breeze. If you’re looking for a tool that makes design + marketing smoother, this one’s definitely worth it.

Store Using app Total reviews Average rating
Anabei 7 months 6 4.8
5 / 5 Share
Dec. 20, 2024

Working with RetainIQ has been a blessing - They are an extremely well organized and proactive team, and really took the time to build out and refine my Klaviyo account with minimal oversight. The pricing is respectable too compared to the level of service.

Store Using app Total reviews Average rating
VocalMist 9 months 4 5.0
5 / 5 Share
Dec. 17, 2024

Our experience with RIQ has been outstanding! They assisted us with all our email and SMS needs, from setting up email flows and campaigns to managing and optimizing them for better performance. We highly recommend their services!

Store Using app Total reviews Average rating
BulbAmerica About 1 year 10 5.0
5 / 5 Share
Dec. 17, 2024

Really great team. Very dedicated, with great communication and patience.

Store Using app Total reviews Average rating
Joy Resolve 3 months 1 5.0

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