RetainIQ for Shopify

RetainIQ

Delight shoppers and increase conversion with personalization

View on App Store

Rating

5.0

feedback

41

Reviews

chart

#753

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    90%
  • More than a year
    2%

Reviews Summary

The RetainIQ app has received overwhelmingly positive reviews from users. Customers praise the app for its ability to engage with customers via personalized email marketing, leading to higher conversion rates and revenue growth. The team behind RetainIQ is highly responsive, knowledgeable, and proactive, providing excellent support in setting up email flows and campaigns. Users appreciate the personalized email blocks, easy navigation, and efficient analytics offered by the app. Overall, RetainIQ is recommended for its user-friendly interface, effective email marketing automation, and top-notch customer service.

Highlights

Positive customer service and support
Personalized email marketing
Increased conversion rates and revenue growth
Efficient analytics and navigation
User-friendly interface

Rating Breakdown

  • 5
    95% (39 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 13, 2024

It is a great app to engage with the customers via emails. The team is great and has helped us to form right email marketing automation flows to generate more value for our business.

Using app

--

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Our experience using the RetainIQ app has been very positive. We have seen higher conversion rates due to the personalization of the emails.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

I have worked with several email marketing companies, and RetainIQ is the best I’ve found so far. I was won over by the widget they can install in emails to make them more personal, but the emails they design are not only beautiful but my email performance has improved in 3 areas. 1. Revenue Growth: Achieved a notable 113.91% increase in revenue, with total earnings of $11,994.34 in the reported period (Oct 1st - Dec 25th). 2. Email Engagement: Flows demonstrated strong engagement, with open rates improving by 33.69% and placed order rates up by 16.35%. 3. Email Deliverability: Marked improvements in deliverability metrics with a substantial reduction in bounce rates (-68.61%) and spam rates (-69.82%), indicating high-quality communication reaching its audience effectively. The brand has seen a substantial increase in revenue, largely attributed to email campaigns.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

This app integrates with the Yotpo loyalty program. RetainIQ is a great way to include each customer's Loyalty reward status in our marketing emails.

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 5, 2023

It's fantastic working with the RetainIQ team - the entire team is extremely quick to respond. They've been able to take our email campaign ideas and enhance them with various data points and unique visual imagery. Since the commencement of our partnership, we've seen an increase in sales from email contributions. The team has a vast amount of knowledge when it comes to what works and is quick to change gears if something is less impactful. We've been working closely with our account manager, Ankita--she's been a joy to work with, as she's organized and brings a new perspective and interesting analytics to our team.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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