Rating

5.0

feedback

19

Reviews

chart

#2,435

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    79%
  • More than a year
    16%

Reviews Summary

Retentics, a Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ease of use, especially in setting up automated email flows and personalized messages. The AI-driven features of Retentics have significantly improved revenue generation for businesses, with some reporting up to 17x increase in revenue from new flows. The support team behind Retentics is highly commended for their responsiveness, professionalism, and assistance in onboarding and setup. Merchants appreciate the time-saving aspect of the app, as it automates customer journey messages and enhances conversions.

Highlights

Ease of use and setup
AI-driven revenue growth
Responsive and helpful support team
Time-saving automation
Improved revenue generation

Rating Breakdown

  • 5
    100% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (19)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2026

We care a lot about customer experience, so we were nervous about letting AI handle it. With every customer’s routine being different, we didn’t think an automated tool could get it right. The Retentics team changed that by showing us how their AI makes recommendations. Now we trust it to send personal suggestions, and repeat purchases are way up!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2026

Getting started with Retentics was super easy thanks to their support team. It's amazing how much of our email revenue comes directly from their automated flows!

Store

Cardon

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

March 5, 2026

Before Retentics, we were mostly guessing when it came to customer timing and product recommendations. Their AI takes the guesswork out of building segments and targeting the right customers at the right moment with the right product – something we simply didn’t have the time or data to do manually. Implementation was seamless, and their team handled everything, even the creative, which made it incredibly easy to get started. As a small and nimble team, having a tool that not only drives results but also gives us back our time is a huge win. Retentics has made our email marketing smarter and more impactful without adding more to our plate.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Email marketing is not our strongest suit, especially when it came to creating messages that felt truly personal. The Retentics team stepped in—from setup to optimization to helping us drive more revenue through smarter personalization. It’s been incredible watching our sales increase without having to manually oversee every email flow.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I just have to say, the support from the Retentics team has been absolutely fantastic. They were super responsive to all our questions and made the whole setup process feel completely effortless.

Store

Anua US

Using app

3 months

Total reviews

8

Average rating

4.9

All reviews

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