Rating

5.0

feedback

3

Reviews

chart

#3,467

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
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    0%
  • Less than a month
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  • Less than a year
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Reviews Summary

The reviews for the Retentics Shopify App are overwhelmingly positive, highlighting the professionalism and responsiveness of the Retentics team. Users appreciate the effective application of AI in improving segmentation and targeted sends, emphasizing that it goes beyond the hype typically associated with AI. The ease of setting up flows and the immediate impact on click rates and purchases compared to other platforms like Klaviyo are also mentioned. Additionally, the hands-on and supportive nature of the team creates a sense of partnership rather than just a transactional service.

Highlights

Professionalism and responsiveness of the Retentics team
Effective application of AI in segmentation and targeted sends
Ease of setting up flows and immediate impact on click rates and purchases
Supportive and hands-on team creating a sense of partnership

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2025

The Retentics team is 10/10, professional and very responsive. It has helped us to improve our segmentation and targeted send with their AI. This is an actual effective application of AI that is not just based on hype. Highly recommend!

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2025

The essence of growth hacking is to provide the right notification at the right time. However, the challenge lies in creating such an environment within the retail industry. Therefore, brands must be capable of triggering these actions deliberately. With Retentics, try suggesting the appropriate alert to the right person at the right time. It’s simple and effective.

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2025

AI is an overhyped buzzword that's often thrown around, making it hard to distinguish real innovation from basic machine learning dressed up as something more. With Retentics, setting up flows was effortless - we simply cloned our existing ones, changed the trigger, and were up and running. Most importantly, the impact was almost immediate, and the numbers spoke for themselves: higher click rates and more purchases compared to Klaviyo’s flows. Beyond the results, the team is top-notch - quick to respond, genuinely helpful, and hands-on when it comes to setup. It doesn’t feel like a typical transactional service but more like an ongoing partnership.

Using app

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Total reviews

11

Average rating

4.8

All reviews

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