Rating

5.0

feedback

16

Reviews

chart

#2,243

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    88%
  • More than a year
    6%

Reviews Summary

The reviews for the Retentics Shopify App are overwhelmingly positive, with users praising the app for its ability to improve email marketing strategies, increase revenue, and provide excellent customer support. Users highlight how Retentics helped them personalize messages, optimize email flows, and automate processes, leading to significant revenue growth without the need for manual oversight. The app's support team is commended for being responsive, helpful, and making the setup process effortless for users, especially for those who are not tech-savvy. Additionally, users appreciate the AI-powered features of Retentics, such as flow triggers, dynamic product recommendations, and personalized email automation, which have resulted in improved customer engagement and higher conversion rates.

Highlights

Personalization and automation of email marketing
Revenue growth and increased sales
Efficient customer support and setup assistance
AI-powered features for improved customer engagement
Comparison to other email marketing platforms like Klaviyo

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 13, 2025

Email marketing is not our strongest suit, especially when it came to creating messages that felt truly personal. The Retentics team stepped in—from setup to optimization to helping us drive more revenue through smarter personalization. It’s been incredible watching our sales increase without having to manually oversee every email flow.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I just have to say, the support from the Retentics team has been absolutely fantastic. They were super responsive to all our questions and made the whole setup process feel completely effortless.

Store

Anua US

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 11, 2025

Our baby products are age-specific, so it’s important that we recommend the right next item as the baby grows. We couldn’t quite get this to work in Klaviyo. And Retentics finally made it possible to send the right email at the right time for each stage of a baby’s growth. We’re amazed to see how covering that full customer journey has driven so much more revenue. Their app support has also been amazing — always quick to help whenever we need it.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Really impressed with what Retentics is working on, helping us improve our flows. Their team has been super supportive too. They were quick, set everything up for us, and are helping us scale our email revenue. Thanks Retentics!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

We have a wide range of products, all with different repurchase cycles. Creating a flow for each product line was a mess! Thanks to Retentics, our new flows revenue are up 17x! The support from Zack and George has been amazing, and it truly feels like we have our own AI-powered agency.

Store

mixsoon

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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