Jordan Craig review for Retentics: Email Optimization

March 14, 2025

AI is an overhyped buzzword that's often thrown around, making it hard to distinguish real innovation from basic machine learning dressed up as something more. With Retentics, setting up flows was effortless - we simply cloned our existing ones, changed the trigger, and were up and running. Most importantly, the impact was almost immediate, and the numbers spoke for themselves: higher click rates and more purchases compared to Klaviyo’s flows. Beyond the results, the team is top-notch - quick to respond, genuinely helpful, and hands-on when it comes to setup. It doesn’t feel like a typical transactional service but more like an ongoing partnership.