Retenzy Loyalty Program Reward for Shopify

Retenzy Loyalty Program Reward

Customer Loyalty program with rewards, points & membership
Developer
Retenzy
Rating
4.8
Feedback
32
Reviews
Chart
#5,594
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Retenzy Shopify App are overwhelmingly positive, with users praising the app for its ease of use, helpful customer support, and effectiveness in setting up loyalty programs and rewards systems. Users appreciate the simplicity of the app and how it has helped them improve customer retention and repeat purchases. The support team is highlighted as being responsive, helpful, and available during setup. However, there is one negative review that mentions issues with bugs, poor communication, and unprofessional support handling, which led to frustration and a negative experience for the user. Overall, the app seems to be highly recommended for Shopify merchants looking to enhance customer loyalty and engagement through rewards programs and reviews.

Time spent using app
How long merchants keep the app installed.
Less than an hour 19%
Less than a day 12%
Less than a month 19%
Less than a year 50%
More than a year 0%
All reviews
5 / 5 Share
Sept. 25, 2026

We’ve had a great experience with Retenzy. The app is easy to use, and the team is very supportive. I had many doubts during setup, but they explained everything clearly and patiently. Overall, a great tool for customer engagement and repeat purchases.

Store Using app Total reviews Average rating
Brightandfly About 1 hour 1 5.0
5 / 5 Share
Sept. 22, 2026

Great app for setting up a loyalty program. The Retenzy team was helpful throughout the setup, and the app is simple and easy to use. Highly recommended for Shopify brands looking to build a loyalty program.

Store Using app Total reviews Average rating
Ilu Art Therapy About 2 hours 8 5.0
5 / 5 Share
Sept. 22, 2026

Really happy with our experience with Retenzy so far. The app is easy to use, and the team has been very helpful during the setup. They explained all the features clearly and showed us how each one can benefit our store. Whenever we had questions, they were quick to guide us and make things easier

Store Using app Total reviews Average rating
SareeTree 30 minutes 1 5.0
5 / 5 Share
Sept. 18, 2026

The app is easy to use, and the team is very helpful and supportive. Highly recommended!

Store Using app Total reviews Average rating
Amulya Gems 22 minutes 1 5.0
5 / 5 Share
Sept. 10, 2026

We have started working with them, the customer support is really nice. Looking forward to use this app.

Store Using app Total reviews Average rating
Atriya Jaipur About 1 hour 3 4.7

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