All reviews

Rating Breakdown

  • 5
    99% (72 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Nov. 20, 2024

We've been using StayAI as our subscription platform at 310 Nutrition, and the experience has been outstanding. Throughout the year, the level of service and support we've received has been exceptional. Our dedicated customer success manager, Audrey, has gone above and beyond to assist us with our needs. From addressing our requests to helping us implement customizations, Audrey and the entire StayAI team have been incredible partners. The platform itself is seamless to use, giving us greater control over how we manage subscriptions. This added flexibility has allowed us to enhance the overall experience for our customers, which is a huge priority for us. The combination of a fantastic platform and a team that truly cares about its clients makes StayAI a pleasure to work with. We're grateful for their ongoing support and would absolutely recommend them to anyone looking for a subscription platform that delivers both functionality and exceptional service.

Using app

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Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Extremely effective subscription management tool with an engaged and responsive Product team. Not only is the software user friendly and intuitive, both internally and externally, more importantly the team is focused on continuous improvement and feature expansion. Highly recommend.

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

We have loved working with StayAI and would recommend them highly :-) We always get fast assistance when needed and the support in general about new updates and features if alway super helpful. We have previously worked with other subscription platforms and we are really glad that we made the switch to Stay, it is just easier overall to get help when needed, they seem to genuinely want to help improve our subscriptions and provide lots of assistance and advice.

Using app

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Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Could not be happier with the switch from recharge to Stay. Very smooth transition and white glove service that they handle from start to finish. A lot more functionality out of the box which is critical for us to scale faster.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Amazing support with fast communication. The team is super responsive to help overcome any barriers or hurdles that pop up. Love the features and ability to customize. Would highly recommend Stay over other subscription platforms.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

What sets StayAI apart are all the tools that make the Subscription experience so positive for a consumer. We are also so impressed with the regular check ins we have with the Stay AI team. They are always there to hold our hand when we have questions. Really glad we made the switch!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Great service! Very easy to use but yet very effective. Most importantly, our account rep is extremely knowledgable and acts very quickly on any follow-ups or concerns. 5 star rating for sure for both the software and account support. Would use again.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

we love stay.ai! the reporting is far easier to export and understand than any other subscription app we've ever used, and the functionalities around the retention engine, GWPs, and more make using stay a full no brainer. a must for growing consumer brands!!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

We've been using Stay AI to manage our customer subscriptions for PLANTSTRONG Foods, and it has been an outstanding experience. The software is incredibly user-friendly, providing a smooth and seamless customer experience for our subscribers. The backend dashboard is intuitive and packed with useful features that help us manage everything efficiently. What's even better is the Stay AI team's responsiveness—any issue we've encountered has been resolved quickly and professionally. We're thrilled with the service and the support we've received. Highly recommend Stay AI to any business looking for a reliable subscription management platform!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

We launched our first subscription product recently and Stay has been incredible. They helped us understand everything from how to position our subscription to how to set everything up. Love the automated tools and easy to use platform. Grateful for our partnership with Stay AI

Store

Vayose

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

We moved over to stay.ai recently it was such a smooth transition and we are loving the platform already! Excited to focus on our goals and use the features!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

The onboarding process is customized for you, and I have been enjoying the polished subscription portal as well as the great customer service from Stay AI. After a deep dive into the tools being offered, I can see why it will reduce my churn rate. If the core of your business is subscription-based, Stay AI can definitely be the core backend for your business.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

First, the Stay team is amazing. They did the impossible while transitioning from another platform that was slow to respond to requests for our data. Second, the tools and integrations are great and we're already seeing it pay dividends to reduce churn and improve AOV.

Store

UMZU

Using app

2 months

Total reviews

8

Average rating

4.0

5 / 5 Share

July 8, 2024

We're very happy with this app. The implementation was smooth and their team was in communication with us the whole way. Looking forward to growing our subscriber base using this software!

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 12, 2024

We moved over from Ongoing and are extremely happy with Stay. Apart from offering such a good UX and dashboard their team is awesome. They helped us with everything as we migrated over. 100% recommended!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2024

I've been working hand in hand with Stay for the last couple months and the result is churn decreasing from around 60% to 30% at Month 2 for a beverage brand. I love the features and how easily it connects with Klaviyo to create a better customer experience with Subscriptions. I'm already recommending it to other e-commerce brands I know!

Store

BRĒZ

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

The StayAi team has been wonderful to work with. They are extremely responsive, helpful and thorough with their services. Great experience so far, very pleased with the onboarding and migration progress!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2024

SO impressed with Stay and their entire team. Everyone we've worked with has been an absolute dream and we couldn't be happier on every level!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Using Stay.ai on our Shopify has been a breeze. It's boosted our subscription service and the support is top-notch. Any issue, big or small, gets swift and effective attention. Totally recommend it for hassle-free subscriptions!

Store

Rainbo

Using app

11 months

Total reviews

6

Average rating

4.7

5 / 5 Share

April 4, 2024

Launched my company with Stay from the start. Been a great experience so far! Their onboarding was very smooth and helped me customize my unique product / subscription plan frequencies. They are constantly launching new functionality and analytics visualizations which have been super helpful! Their "gift promotion" on any specific X order has been a huge value add for my company. Really love Stay - they're taking over! Get onboard with them now!

Using app

9 months

Total reviews

1

Average rating

5.0