All reviews

Rating Breakdown

  • 5
    99% (72 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Feb. 23, 2024

We moved from the ReChrge to Stay over a year ago and it was absolutely the right move. We even had much more complex shipping/fulfillment windows because we're a subscription box and the team was still able to get it figured out. The added benefit of the Retention Engine tool alone to help reduce churn is worth migrating from any other subscription app.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 14, 2024

We loved working with Stay AI! The onboard team was great and our customer success manager, Evan has been fantastic! Responds quickly to our questions and goes above and beyond to get us the answers we need. The overall experience with the platform itself has been wonderful and it's been a huge upgrade for our customers to be able to manage their subscriptions without much intervention from us. I highly recommend Stay AI.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Great app and service. Converts well. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Stay is by far the best subscription platform we have worked with. Their team is incredible, and makes sure we're always satisfied. They go above and beyond to make our integration as seamless as possible, while creating a stunning end result. They are the absolute best and I highly recommend using them.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Migrated to Stay from another subscription platform and have been very pleased with the platform to date. Recent analytic dashboard updates have been helpful and we're looking forward to leveraging any new features coming down the pipe. Can't speak highly enough of the the Stay support team as they've been super responsive, attentive, and genuinely helpful since we onboarded. Easily the biggest difference between Stay and other subscription services!

Store

Feals

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

The Stay.AI team is fantastic (particularly Alexis our rep!) and their features are everything you need for a subscription app. Highly recommend!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Absolutely! Stay.ai has been an absolute game-changer for Terraseed! Their platform is not only user-friendly but also packed with powerful features to significantly boost retention rates. The customer support team is outstanding – they're incredibly helpful, responsive, and offer personalized assistance by real people every step of the way. What truly sets Stay.ai apart is their dedication to providing a seamless experience. From real-time analytics to innovative tools, it's clear that they prioritize the success of their clients. We couldn't be happier with our decision to partner with Stay.ai – it's been a game-changer for our company!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Stay has been great! We've loved the dev support and our CSM Audrey has been amazing.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

We have loved working with Stay AI! The onboard team was great, helping us transition 1400 existing subscribers from a WooCommerce Platform to theirs when we made a switch to Shopify. Our day-to-day customer success manager, Audrey has been fantastic! Responds quickly to our questions and goes above and beyond. The overall experience with the platform itself has been wonderful and it's been a huge upgrade for our customers to be able to manage their subscriptions without much intervention from us. I highly recommend Stay AI.

Store

UCAN

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

We switched to Stay from a different subscription provider and are so happy with the enhanced ability to analyze subscriber growth and behavior with Stay. The Stay team has also been incredibly helpful and responsive as we've worked through our unique use case, as well as any regular customer questions.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

We genuinely enjoy working with Stay Ai, which is certainly saying something if you've worked with other subscription apps. The features are there, but more importantly to us, the customer support is phenomenal. Hopping on calls, quick replies to emails & chats, whatever we've needed, Stay has helped us get it live. Little things that were a headache with Recharge are easy to handle within Stay's platform. We have no regrets with the switch and I've recommended them many times since migration.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

So happy with Stay! I've worked with other subscription platforms and Stay is the best by far. The dedicated support is what I find most helpful along with Stay's priority to continue to advance the platform by rolling out new features. They are really great at listening to what their customers want and taking action. I've seen great success in growing subscriptions with Stay for two companies I have worked with...can't recommend enough.

Store

Graza

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Very happy with Stay.Ai so far. Their onboarding was seamless, their tech support is next level (as white glove as it comes), and their front and backend interface is easy to navigate for customers and store owners alike. Highly recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Very happy with STAY so far. Switched from recharge and the customer support with STAY is on another level. Audrey our account rep is always available for a call to help solve issues and work through integrations. Would recommend STAY to any brand owner looking to increase recurring revenue.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Not just a subscription app! We moved to StayAI and ended up with an awesome tool backed by a fantastic team. Stay powers subscriptions, but more importantly, gave us the retention tools needed to keep our subscribers happy (and loyal)! It was easy to set up testing for offers to existing subscribers to keep them subscribed longer and to give people more value who were intending to cancel.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

We swapped over from Recharge and haven't looked back. Our subscription customers were growing fast and we needed better support and more reliable reporting. After integrating, not only have we had an overall better experience, its made my teams lives 100x easier to pull data and saw a huge bump in recurring revenue growth.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Our brand relies heavily on recurring subscription revenue and we made the move to Stay to take advantage of their unique feature set. Their migration/implementation team is incredible--we got up and running quickly and saw no data loss for existing customers. Since onboarding Stay, we've leveled up our retention strategy by testing offers for free gifts, discounts, and more. Their analytics dashboards are also exactly what we were looking for to see growth/churn rates and projections.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the review! We love it when brands power-use all Stay's features and Dr. Kellyann has been crushing it!

5 / 5 Share

Oct. 4, 2023

Solid app, great reporting dashboard. Ability to do offers to save customers from cancelling has been $$$ for us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 15, 2023

Their team scoped out a project, promised they could do it then wasted a month of time to communicate their system couldn't properly handle flat rate bundles. I was very upfront about the amount of work involved and offered other solutions to their devs but was met with "our system doesn't work that way". Extremely disappointed with their lack of internal communication abilities. Sales shouldn't make promises, then have a project manager come in and say it's possible, then take a month to say dev refuses to even make an attempt to modify the way their system works. I'm glad I didn't end up launching with them, if this is how they handle dev I can't imagine the system itself is very robust at all.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey Jon, It's Gina, the CEO and co-founder of Stay. As I said over email, I am truly sorry we couldn't make this work. When I set out to build Stay I wanted to build a tool that solved what was missing from other subscription apps. I know we can't be everything to everyone and we do our absolute best to scope out deals before saying we can do a project. Unfortunately, after some discovery with the implementation team, we were not a great fit for Sketchbox's needs and felt it was best you choose an app that is the right fit instead of us layering on custom code to our app to try and make a square peg fit in a circle hole and have you be unhappy after launch. We are sorry to have wasted any of your time and I hope you've found a good solution for SketchBox.

5 / 5 Share

May 1, 2023

We migrated over to Stay Ai from ReCharge for multiple reasons. We wanted a unified checkout, better support, more customization opportunities and more. Since the migration, our subscription platform has grown tremendously. I do not regret the switch and recommend moving over to Stay Ai if you're currently using a dated subscription platform like ReCharge.

Store

OLIPOP

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We have absolutely LOVED being part of OLIPOPs incredible growth story!