All reviews

Rating Breakdown

  • 5
    98% (62 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Dec. 19, 2022

Great app. Great company. Dramatically better user experience than ReCharge (our customer support tickets have essentially gone to zero on subscription related issues). Zero issues with the migration of all of our customer data from ReCharge. And most importantly - excellent, proactive customer support every step of the way (real faces behind this company). Couldn't be happier we switched.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

The Retextion team has been quick to answer any questions that we have and find solutions to any problems that pop up. We are excited to learn all that Retextion has to offer!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

I'm so glad we switched from Recharge. Their team is extremely helpful, and their user interface and features are far superior.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

We recently switched over to Retextion and we are very pleased with the solutions it has provided us. Their team is super helpful and we have enjoyed working with them.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Retextion makes subscription management so easy, for both our customers and team. It's intuitive, offers in depth analytics, and the team provides truly unparalleled support throughout the migration process and beyond. They are consistently working on new features and improvements. Highly recommend!

Store

Golde

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

These guys are rockstars. We were super worried about a messy transition and it ended up being the cleanest migration I could have hoped for. Support is next level. They're always available to help. Things we need to get figured out, we can get taken care of quickly with their fast response times. Also - the reporting dashboard is so simple. No need to run through endless reports. These guys are the real deal! Definitely recommend.

Store

KAGED

Using app

About 1 month

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 9, 2022

If you are not using Retextion for your subscription needs, you need to re-evaluate your entire business. I don’t even know where to begin about why you need to be on Retextion. The tech in incredible, the team is amazing, and the most important thing that everyone seems to forget is that customers LOVE how easy it is to manage their subscriptions. There’s so many features built in to the app that other apps don’t have that drastically increase your customers LTV and decreases Churn. HIGHLY recommended.

Store

Obvi

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

The onboarding experience was amazing. They hunted me down to get it done. Very responsive and the app is far better than recharge (which I used for roughly a year back in 2019). There's more options to build out packages and the analytics I have are amazing.

Store

Viasox

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 8, 2022

The Retextion team have demonstrated a commitment to partnership with our subscription strategy that is unparalleled in our 10 years of Shopify DTC experience. Our loyal subscribers are loving the seamless interface and customizability of their subscription plans. It’s a win win partnership!!

Store

V-dog

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Retextion has been a huge upgrade over our previous subscription app. Their support + onboarding team have been exceptionally helpful in getting everything set up correctly, would absolutely recommend to anyone considering switching to a better subscription app.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 24, 2022

Retextion has helped us be more flexible with our subscription program! It has a fantastic dashboard and great subscription management for customers. We've also loved working with the team so far, they are so responsive and helpful!

Store

Sound

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

Legendary App, Happy, we switched to it. Hoping they release more features in the future, but everything is going in the right direction

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2022

Stoked about what Retextion already has and even more so pumped about what they are building. The experience our CX team has within the Admin dashboard is so much easier than other subscription apps and our customers love interacting with their dashboard. The tools Retextion has to create a better experience and grow your subscription biz are the best around.

Store

Run Gum

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 4, 2022

Super happy with our move to Retextion. It's been a big upgrade from ReCharge. The portal is much more user friendly and doesn't require dev work like with other subscription apps. It's been a positive experience for our customers who can now more easily manage their subscriptions and for our customer service team who can now help out customers more quickly than before. Onboarding is super smooth and support is very responsive. Highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

Retextion is a significant upgrade over the legacy subscription apps with its functionality actually being geared towards the customer lifecycle. The white glove onboarding was a significant help to our resource-constrained team and we can't wait to see what functionality comes out next.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2022

Retextion is the best-in-class subscription platform for modern day, savvy, time crunched consumers (and marketers!). Best decision ever.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

Retextion is amazing. Super clean, intuitive, easy to use with great migration support and customer service. It has the subscription features we have been looking for, all out of the box with a ton of of additional features to increase AOV and reduce churn. Can 't recommend highly enough.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 24, 2022

We added Retextion to our Shopify site and have been totally impressed with their team! They patiently answered questions about implementation, are helpful with troubleshooting, and are always super speedy to respond. This app has been an upgrade from our previous solution and we look forward to seeing how the features continue to grow :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

We've had three subscription platforms before Retextion—yes, even that one. This is the only subscription tech that has the features and tools a DTC brand needs to turn your recurring orders from a glorified payment processor into a retention channel. Features that seem like a no-brainer for a subscription program are missing in the other options.

Store

Buoy

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2022

Switched from Recharge to Retextion and am SO happy we made the move. Everything about Retextion is better and cleaner than Recharge. Our subscribers are also seeing the benefits which makes us the most happy.

Using app

2 months

Total reviews

2

Average rating

5.0