All reviews

Rating Breakdown

  • 5
    99% (72 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

April 4, 2023

We've literally tried them ALL! From Recharge > SKIO > Smartrr > Stay AI, we can NOW confidently say we have found a home; and it's not even close. We are continuously impressed with the level of professionalism, thoughtfulness and dedication we receive from the Stay team. We can be tough on the team for product feature requests and minor Shopify limitations, but each time the team handles it with grace and patiently, while they work hard to proactively incorporate and address our feedback to resolve our problems. We are proud to build along side Gina, Evan and the Stay Ai team!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2023

We switched from Recharge and wanted a subscription app that was highly stable and would grow with us since we have a big recurring base. Stay.ai has been great. Reliable, great team to work with, highly professional, and the best of the many options we evaluated after talking to the founding teams and references (e.g., Smartrr, Skio, etc.). Minor hiccups/gaps but expected since they're still building. Gina is also extremely professional and competent as a CEO/founder. It's a big plus as she's responsive to any requests or concerns. Happy we switched.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

Fantastic customer support and really well designed features. Having used several subscription apps (Smartrrr, Recharge, etc) this is my favorite because of the marketing tools. It does all the things you would expect but makes it really easy to increase LTV and even A/B test different campaigns. I have recommended it to several other Shopify stores.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad you love it! It's been awesome watching Snow power-use Stay.

5 / 5 Share

March 22, 2023

Very pleased with our transition from ReCharge Legacy to Stay. Their experience engine is a significant step up in being able to test and tailor experiences. Their team is really excellent and helped us the whole way through the transition. Definitely my favorite subscription software on the market for Shopify.

Using app

2 months

Total reviews

11

Average rating

4.9

5 / 5 Share

March 12, 2023

We were nervous about migrating our subscribers because they are the most important part of our business, but Stay made it easy and handled it from end to end. We just rolled out our first experience last week and are already seeing great results in reducing churn (GWP, offers), increasing LTV(add-ons), and reactivations. Highly recommend!

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for the review! Tenzo has been crushing it with the ExperienceEngine & RetentionEngine.

5 / 5 Share

March 6, 2023

Migrating to Stay Ai was simple and a pleasure. The team is great to work with, extremely responsive and efficient.

Store

Bimble

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

Life saver. Stay.Ai gave us white glove service from the beginning. It was easy to switch to them from our previous subscription app. The dashboard gives you more options, better stats, and even more opportunities to sell more product than any of the other platforms I've reached out before going with Stay. We've been with them for over 6 months and despite a few hiccups which were taken care of immediately, it's been smooth sailing. They also have a retention engine that works wonders! I'm impressed and highly recommend them to any shopify biz that relies on recurring revenue and subscription models.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! We love watching Lifeboost grow!

5 / 5 Share

March 1, 2023

We migrated from a custom subscription solution and have never been more impressed with a subscription management app.

Store

FREY

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

So happy we made the switch from ReCharge! Great customer portal, and even better support! The Stay AI team has been so incredibly helpful with setting up our subscription program, and helping grow it!

Store

Curie

Using app

10 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 29, 2022

Great app!!! Even better company and team to work with. Always a quick turnaround on questions with helpful feedback and suggestions. The app is user-friendly and easy to navigate. Highly recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Great app. Great company. Dramatically better user experience than ReCharge (our customer support tickets have essentially gone to zero on subscription related issues). Zero issues with the migration of all of our customer data from ReCharge. And most importantly - excellent, proactive customer support every step of the way (real faces behind this company). Couldn't be happier we switched.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

The Retextion team has been quick to answer any questions that we have and find solutions to any problems that pop up. We are excited to learn all that Retextion has to offer!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

I'm so glad we switched from Recharge. Their team is extremely helpful, and their user interface and features are far superior.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

We recently switched over to Retextion and we are very pleased with the solutions it has provided us. Their team is super helpful and we have enjoyed working with them.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Retextion makes subscription management so easy, for both our customers and team. It's intuitive, offers in depth analytics, and the team provides truly unparalleled support throughout the migration process and beyond. They are consistently working on new features and improvements. Highly recommend!

Store

Golde

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

These guys are rockstars. We were super worried about a messy transition and it ended up being the cleanest migration I could have hoped for. Support is next level. They're always available to help. Things we need to get figured out, we can get taken care of quickly with their fast response times. Also - the reporting dashboard is so simple. No need to run through endless reports. These guys are the real deal! Definitely recommend.

Store

KAGED

Using app

About 1 month

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 9, 2022

If you are not using Retextion for your subscription needs, you need to re-evaluate your entire business. I don’t even know where to begin about why you need to be on Retextion. The tech in incredible, the team is amazing, and the most important thing that everyone seems to forget is that customers LOVE how easy it is to manage their subscriptions. There’s so many features built in to the app that other apps don’t have that drastically increase your customers LTV and decreases Churn. HIGHLY recommended.

Store

Obvi

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

The onboarding experience was amazing. They hunted me down to get it done. Very responsive and the app is far better than recharge (which I used for roughly a year back in 2019). There's more options to build out packages and the analytics I have are amazing.

Store

Viasox

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 8, 2022

The Retextion team have demonstrated a commitment to partnership with our subscription strategy that is unparalleled in our 10 years of Shopify DTC experience. Our loyal subscribers are loving the seamless interface and customizability of their subscription plans. It’s a win win partnership!!

Store

V-dog

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Retextion has been a huge upgrade over our previous subscription app. Their support + onboarding team have been exceptionally helpful in getting everything set up correctly, would absolutely recommend to anyone considering switching to a better subscription app.

Using app

2 months

Total reviews

2

Average rating

4.5