All reviews

Rating Breakdown

  • 5
    99% (72 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Aug. 24, 2022

Retextion has helped us be more flexible with our subscription program! It has a fantastic dashboard and great subscription management for customers. We've also loved working with the team so far, they are so responsive and helpful!

Store

Sound

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

Legendary App, Happy, we switched to it. Hoping they release more features in the future, but everything is going in the right direction

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2022

Stoked about what Retextion already has and even more so pumped about what they are building. The experience our CX team has within the Admin dashboard is so much easier than other subscription apps and our customers love interacting with their dashboard. The tools Retextion has to create a better experience and grow your subscription biz are the best around.

Store

Run Gum

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 4, 2022

Super happy with our move to Retextion. It's been a big upgrade from ReCharge. The portal is much more user friendly and doesn't require dev work like with other subscription apps. It's been a positive experience for our customers who can now more easily manage their subscriptions and for our customer service team who can now help out customers more quickly than before. Onboarding is super smooth and support is very responsive. Highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

Retextion is a significant upgrade over the legacy subscription apps with its functionality actually being geared towards the customer lifecycle. The white glove onboarding was a significant help to our resource-constrained team and we can't wait to see what functionality comes out next.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2022

Retextion is the best-in-class subscription platform for modern day, savvy, time crunched consumers (and marketers!). Best decision ever.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

Retextion is amazing. Super clean, intuitive, easy to use with great migration support and customer service. It has the subscription features we have been looking for, all out of the box with a ton of of additional features to increase AOV and reduce churn. Can 't recommend highly enough.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 24, 2022

We added Retextion to our Shopify site and have been totally impressed with their team! They patiently answered questions about implementation, are helpful with troubleshooting, and are always super speedy to respond. This app has been an upgrade from our previous solution and we look forward to seeing how the features continue to grow :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

We've had three subscription platforms before Retextion—yes, even that one. This is the only subscription tech that has the features and tools a DTC brand needs to turn your recurring orders from a glorified payment processor into a retention channel. Features that seem like a no-brainer for a subscription program are missing in the other options.

Store

Buoy

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2022

Switched from Recharge to Retextion and am SO happy we made the move. Everything about Retextion is better and cleaner than Recharge. Our subscribers are also seeing the benefits which makes us the most happy.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2022

We wanted a better subscription portal UX because we're launching a brand new subscription program (Wine Club!) and Retextion's UX delivers. It's on-brand, visually pleasing, clear and super easy to use. They make it ultra easy for people to manage their subscription - customers can add 1-time or recurring items to their shipments in just a few clicks, swap their products, gift their subscription (!), pause for X amounts of time, or just cancel. They can also manage their subscriptions through SMS with their chatbot! It's the type of portal I'd like to have as a user. Their team made the transition really easy, which is a lot to say because changing tools is often hard.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2022

After installing Retextion, our revenue from subscriptions grew by 73%. Hard to argue against that. Migration from previous platform was straight forward and the merchant portal allows us to get the insights we need to drive actionable updates to our strategy. The customizations with offers and the chat service are unmatched to any other subscription app, allowing us to drive incremental growth and reduce CX tickets regarding subscriptions. Would highly recommend

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Enables us (Vita Coco) to create custom subscription cadences based on our unique Hangover needs - couldn't have done it without this app, honestly. Clean, intuitive user experience & platform - highly recommend.

Using app

28 days

Total reviews

2

Average rating

5.0