All reviews

Rating Breakdown

  • 5
    98% (62 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2022

We wanted a better subscription portal UX because we're launching a brand new subscription program (Wine Club!) and Retextion's UX delivers. It's on-brand, visually pleasing, clear and super easy to use. They make it ultra easy for people to manage their subscription - customers can add 1-time or recurring items to their shipments in just a few clicks, swap their products, gift their subscription (!), pause for X amounts of time, or just cancel. They can also manage their subscriptions through SMS with their chatbot! It's the type of portal I'd like to have as a user. Their team made the transition really easy, which is a lot to say because changing tools is often hard.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2022

After installing Retextion, our revenue from subscriptions grew by 73%. Hard to argue against that. Migration from previous platform was straight forward and the merchant portal allows us to get the insights we need to drive actionable updates to our strategy. The customizations with offers and the chat service are unmatched to any other subscription app, allowing us to drive incremental growth and reduce CX tickets regarding subscriptions. Would highly recommend

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Enables us (Vita Coco) to create custom subscription cadences based on our unique Hangover needs - couldn't have done it without this app, honestly. Clean, intuitive user experience & platform - highly recommend.

Using app

28 days

Total reviews

2

Average rating

5.0