Retouched.ai
Retouched.ai : Background removal app for Shopify
Rating
4.8
feedback
19
chart
#2,429
All reviews
Rating Breakdown
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Dec. 5, 2022
I did a test of different clipping services. I sent the same images to Cutout Wiz and Path Edits, to compare side-by-side results. Cutout Wiz did OK, but their images were not quite as clean as Path Edits. But BEWARE Cut Out Wiz is a scam!!! Here is their actual company info: THE KOW COMPANY LIMITED WEBSITE: WWW. THEKOWCOMPANY.COM NAVANA-DH TOWER, PLOT-6, PANTHAPATH, PS-TEJGOAN, DHAKA-1215. This fraudulent company will scam you. Their invoicing is handled very strangely! They will email you bogus invoices asking for payment. I tested them out in August and promptly paid for the images that they cut out for us through their PayPal account. But I wasn't planning to use them again so I deleted the app and stopped using their service altogether. They then emailed me a BOGUS invoice on December 2 for $79.98, and another BOGUS invoice on December 5 for $36.89. These people are either exceptionally stupid, or corrupt. Avoid!
Hello Rick, The situation that has unfolded is truly unfortunate, we would like to explain things from our end to rectify any misconception you may have against us. To start off, we never send invoices to our Shopify clients as they get an automated invoice through the app. We send invoices to our clients who order through our website and every client who orders through our website gets a generated name or code. In your case, the order you placed in August was through our website and your code was 773. With that being said, the main problem that occurred which caused this issue was a typo between code 773 and 733 for which reason you received an invoice that was not yours in the first place. While we have already sent you a detailed email explaining the situation and we would like to address this issue here again. We are saddened by the discomfort you have faced. We would also like to clear any area of misinterpretation about our company, The KOW Company ltd. is the parent company that offers many services under its umbrella such as CGI/ 3D modeling, desktop publishing, and image & video post-production. CutOutWiz is a company under the KOW Company ltd. which is specialized in image and video editing part. We always value our clients and their feedback and we endeavor to be better every day, the problem that has occurred was a human error and we will ensure that this does not happen again. Thank you for your understanding! - Team CutOutWiz
July 14, 2021
I love this app. We've been using CutOutWiz for some time. I am continually impressed with the results and stellar customer support.
Feb. 11, 2019
I'm very happy with the CutOutWiz team. Quick turnaround, good customer service, good quality editing.
Dec. 4, 2018
Excellent final images and really quick turnaround. Will be using this app many more times in the future!
Sept. 9, 2018
Excellent App. Excellent Image Output. 1st 10 images were done to perfection. Very Happy. Will be doing more images with them. Per Image about $1.19. That's a great price.
Aug. 27, 2018
Very good customer service! The app is very easy to use and you will get your images in very short time within 14 hours only, whether you need to merge two images in one single image as bundle item, or you want to drop shadow and to have white background they are able to do it. Recommend it for basic editing requirements.
Aug. 6, 2018
We've really enjoyed working with CutOutWiz and would highly recommend. Very reliable turnaround time (always receive images before 8AM the following day) + great support; always pay close attention to our directions + comments. For context: We recently redesigned our site and most of our old products were shot on a 255 white background. We don't shoot products on pure white background anymore but CutOutWiz masked all of our old products and exported transparent in order for us to overlay them on a light gray to be more consistent with our new products.
July 24, 2018
The team at CutOutWiz is excellent. I inherited a store with thousands of images with dirty backgrounds and watermarks. I needed to fix these up. The team at CutOutWiz added features to the app quickly at my request (as I needed to filter by SOH) and processed all my images super quickly, with great quality. They did a batch of 500 images in under 20 hours! If you are looking to get your images cleaned up, look no further. Thanks to Kowser and his team. Check out the images at www.cuffed.com.au
July 9, 2018
Great App so far! The team has been really helpful and quick to answer any and all questions. Highly recommended from WilsonsEstateJewelry.com
July 4, 2018
I have been using this service to remove the background for my jewelry images. They also do retouching and putting the image on a white background. They are fast, talented, and the customer service is top notch. I highly recommend them!
May 10, 2018
I've used this app many times. They always do a quick job at affordable price (no batch orders) Also customer service is great.
May 3, 2018
These guys are amazing! Great quality work & very quick...I highly recommend!
April 17, 2018
fast, meticulous, exactly follow your requests (sizes, layout ...). You just have to describe your needs and the work will be done wonderfully Many thanks
March 26, 2018
Always excellent quality, fast turn around at a good price. Josh - www.vilo.co.nz
Feb. 20, 2018
Downloading this app was a great investment. It was extremely useful and the work they did really made my images look great. The customer service was exceptional and they were readily available to address any concerns that we had. We would absolutely use them in the future.
Feb. 14, 2018
Excellent Job! I have just tried CutOutWiz and they did a great job removing the background and also retouching the images. Good price, fast results and awesome customer service.
Jan. 30, 2018
Very professional and friendly customer service. They do a great edits for our product shots and their turn around time is very fast, usually withing 24 hours.. Would recommend to anyone who may need this kind of service.
Jan. 5, 2018
We've been working with this company for over a year and they provide excellent photo editing service. Turnaround is quick and work is great. Excited about their new app which I'm sure will help make our operations more efficient.