All reviews

Rating Breakdown

  • 5
    85% (40 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    9% (4 ratings)
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5 / 5 Share

Oct. 27, 2021

I install this app and get to dashboard which says to click on link on upper right to add my website. The problem is that the button is not there. Now I am trying to access the account again and it doesn't remember my password. Pending dev's response. UPDATE: Dev Vlad has responded promptly and addressed this issue. Thanks.

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Oct. 19, 2021

This is a truly must have app for merchants. It works just as promised and I find it very helpful with seeing the activities of those visiting my online store. The replays are insightful and I like that they have a free plan for those of us just getting started. Even the free plan has just enough features to be beneficial. Would highly recommend!

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 7, 2021

A really handy app to have. With this you're able to see the specific interactions that resulted in customer drop offs. Love how simple and easy it is to use.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Good customer support. Great app to track user movements and improve your website. Good value compared to other apps out there. Looking forward to the new update.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Really great app to see my customer's movements in my website! Works almost the same way as Lucky Orange but has better value in terms of the pricing structure. I also heard they are coming up with new updates which some pretty cool features like showing broken links or if customers are clicking out of frustration and how many actions they are taking on our website. I recommend to try this app out!

Store

Rytrus

Using app

About 8 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 4, 2021

A great app that makes my job easier!The data is very detailed and will allow me to better optimize my ads

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Hola! Me gusta esta aplicación porque el plan gratuito es excelente, ahorita que todavía no tengo muchas visitas a mi web. Los replays también son buenos (te muestran el movimiento (scroll) que esta haciendo el usuario con su celular) y en general tengo buena experiencia. Tienen excelente servicio de atención y es rápido para contestar respuestas. Lo único que me gustaría que revisaran es, por ejemplo, algunos botones donde yo ocupaba hacer click para que la app hiciera lo que quería y para mi no era obvio. Pero fuera de eso es una muy buena app para comenzar con los heatmaps y poder mejorar mi webpage. thumbs up =)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Really impressed with the app and the service. Vlad from Upify promptly helped our store with a few questions, and we were so happy with the professional customer service. Highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

You just made our day ⭐️

5 / 5 Share

Aug. 18, 2021

I did try an earlier app prior to Retter, but that was laggy and had a lot of ads popping up in the free-plan every now and then, which is surely not the case with Retter. The extensive level of information and all the nitty gritty related to customer's visit on the website that Retter provides is beyond amazing. The interface of the app is nice, clean and extremely well-organized. Above all, the level of support they give is beyond amazing. Shout out to my guy Vlad for solving all my issues regardless of whatever time of the day I contacted them. 10/10 from my side, and 100% recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback 🙏🏻

5 / 5 Share

Aug. 17, 2021

The Information I have gotten by adding this app has been priceless. It is easy to install and navigate, it works, and is very affordable. Based on the information this app provided me, I was able to change a few things and increase sales almost overnight.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

I took a free plan to test and didn't work to excluded my IP but Retter support team helped me super fast and clear so it works so well now, I am so happy with this app and its support team service! Highly recommend to you :)

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review 🙌

5 / 5 Share

Aug. 6, 2021

Great app! I was looking for a good heatmaps app, in order to help me see the customer behavior behind my store. Customer service on point!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! I really happy that you liked our app 🙏🏻

5 / 5 Share

July 28, 2021

The support was quick, friendly and flexible. The app is super useful to have insights about your business. I will keep recommending this app for sure!

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much! 🌟

5 / 5 Share

July 25, 2021

The app itself is great, useful for seeing replays of customers on websites as well as visualizing where customers click on a heatmap. My only caveat with this app is that it automatically charges you once you pass 1000 views per month. I had a problem with this, but I was able to figure it out with their quick and excellent customer service.

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

Our app is based on usage charge to provide accurate results without disruptions. 📈 Thank you for your awesome review 🙏🏻

5 / 5 Share

July 19, 2021

It's really a nice app! I very like it. It helps me to know about the customers' events. According to this app, I can know about the customers' events. And Optimize my website. Adjust my marketing plan.

Store

LANBENA

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

You've made our day 🙏🏻

5 / 5 Share

July 9, 2021

Great app and great customer support really asking for feedback and suggestions for improvement! Excited to see how far this app will go.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback. We are excited to show you what coming next :)

5 / 5 Share

July 6, 2021

Trovo questa app molto utile. Traccia perfettamente le abitudini dei clienti e il loro modo di interagire sul sito. Consigliata.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Grazie mille 🙏🏻

5 / 5 Share

July 6, 2021

I use it for quite a while, very easy to use and very helpful. the customer service was very nice to me and helped me with questions at first, everything works smoothly with no problems, the replays are an amazing tool to use and learn about your customers.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! That means a lot to us 🙏🏻

5 / 5 Share

June 30, 2021

Very Great app best for small businesses monthly 1000 free replays very very good. Thank you very much

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! I really happy that you liked our app :)

5 / 5 Share

June 11, 2021

I'm currently using this app to monitor some basic metrics. The UI is very simple. Exactly what I like.

Using app

10 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks a lot 🙏🏻