All reviews

Rating Breakdown

  • 5
    85% (40 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    9% (4 ratings)
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5 / 5 Share

Oct. 27, 2023

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2023

The heatmap and replay feature provide invaluable insights into customer behavior. Highly recommended for optimizing your online store.

Store

Cửa hàng của tôi

Using app

8 days

5 / 5 Share

May 18, 2023

Retter provides convenient and friendly service that gives a great experience. I recommend it to everyone.:)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Really handy app. Been using it on an expansion store and just moved it over to the main site. Find it better than hotjar for what I actually want it for. Have been able to significantly improve the UI/UX of our site as well as increase conversion rate for our site based on the learnings that we had. This included our first 'solution' which turned out not to work as we intended and meant we were able to pivit to a new solution that DID work. We initially had some challenges getting set up as our site has some unique customisations to it. Developer was helpful in getting it sorted for us within a few days. They also mentioned a few things in the pipeline which will be extremely useful!

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Funciona mt bem! ------------------------------------------------------------------------------------

Store

Vollita

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Testei outros apps que prometiam acompanhar o comportamento dos clientes na loja mas foi apenas com o Retter e com um outro que eu fui capaz de fazer isso. Tenho inglês básico e, mesmo assim, o layout do Retter permitiu que eu navegasse pelo app com alguma facilidade. Quanto ao suporte, ele é sempre atento e presente. Eu tive uma dúvida e eles me responderam na hora e resolveram o problema.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Easy to use, and was stuffing up how the site looks like hotjar seems to do. We have watched around 15 people use our site and already found one of the things that we think is a key reason on why people don't convert. Well worth using!

Using app

About 2 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

June 27, 2022

The app is easy to use and gives you important Information about your website and how people react with it.

Store

Voltaat

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2022

This app looks really nice and is helpful to allow me to see what is going on with my store. Customer service is friendly, quick and helpful.

Using app

6 months

Total reviews

13

Average rating

5.0

5 / 5 Share

June 13, 2022

¡Excelente aplicación! Permite estudiar el comportamiento de los usuarios de mi sitio y así mejorar la UX. Sin duda, una aplicación que ayuda demasiado a mejorar nuestros sitios.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Very useful app and helpful support. use it for recording the page sessions on my store and it helped me a lot to understand user behavior

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

O Retter é excelente, simples de instalar. As gravações de tela são uma valiosa informação para entendermos o nosso cliente, e o app gera com excelência. Suporte rápido e em português! Indico para todos

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

This App Is Excellent. Reasonably Priced. I'm always impressed with skilled App developers truly creating highest quality. It motivates me to happily keep going to achieve goals. The team maintaining this app is highest quality and i'm glad the app was recommended to me.

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Installed this app for BCFM to see how my customer will interact with my new changes so I can improve my store upon this data.

Using app

23 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

there's a lot to love in Retter, from the dashboard and how they enrichment the sessions with extra data, and as a new store their plan model allows your store to use the app for free to minimize expenses, and grow as you go... And the support is top-notch!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Great app to see the replay of persons on the website and we can see from which country they came. Good price. Thank you.

Using app

3 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

This app is extremely useful. I had some problems with my funnel because there were to many ATC but no sales, so I downloaded this app in order to record my visitors actions, and to analyse what wasn’t working. After doing that, I made all the changes, and I started converting a lot more. So I recommend it to everyone who is struggling with its store and wants to improve conversion’s rate.

Store

Trotaps

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Great support from their Customer team, specially Vlad which helped me figure out the problem I was having with the heatmaps! Keep up the good work guys!!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

We are using Retter - Heatmaps & Replay app with all our websites. It's easy to use and very helpful for understanding customer's behavior. With help of this app we were able to find out what elements are important to our websites and what are not. I definitely recommend this app.

Using app

3 months

Total reviews

5

Average rating

3.8

5 / 5 Share

Nov. 10, 2021

Fantastic APP takes seconds to set up and the knowledge I have gained is invaluable I have found 4 errors that I wouldn't have picked up on otherwise. The only issue I have is the way shopify have worded the "subscription" As on the free plan it states I can be charged up to $200US but this appears to be a shopify thing. More clarity on that would be fantastic. I really cant overstate how amazing this service is 1000% a must have app

Using app

2 months

Total reviews

5

Average rating

5.0